Published by Kuwait Airways on Jul 31, 2024

Report an issue with Kuwait Airways.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Kuwait Airways?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kuwait Airways to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kuwait Airways image 1 contact Kuwait Airways image 2

About Kuwait Airways

1. • HOME PAGE: The Home Page is more flexible and dynamic than ever, changing with your needs and displaying the most relevant information. • UPCOMING TRIP: Check the countdown and details of your upcoming trip. • RECENT SEARCH: Your Recent Searched flights are stored and displayed on the Home Page. • CONTACT US in the Menu List: You may contact us via WhatsApp or send in your comments and feedbacks through Contact Us page. • FEEDBACK: Now you can provide your feedback directly to us on completion of your booking.

2. Now you can conveniently Book Flights, Check Flight Status, Manage Your Booking and Check In Online! • Manage your booking with options of seat selection, meal request, special handling, etc.

Kuwait Airways Customer Insights

1. I will not recommend anyone to choose Kuwait airways to travel.The App is good but the airline is bad , always delayed , the call center is useless and the officers are super busyThey need to improve their software I could not change my reservation through the app.

2. when I contacted them via WhatsApp, they said, call the Istanbul office to change your reservation, and when I contacted the Istanbul office, they said contact the Kuwait airways office in Kuwait.

3. Tried to charge me 50 percent more using a phone booking.Very bad service experienced from Kuwait Airways.

4. My friend bought Oasis miles online to book an urgent flight.

5. I missed my booking😥😥.I even called the helpline before booking, and they asked me to buy miles online .

6. for Kuwait, I called, but the call always cut off, I complained 2 times but no responceBad Airways i seen my lifetime.

7. Please help.Had a very bad experience with Oasis Club, Kuwait Airways.

8. They said they have no responsibility on damaged luggage bag...!!! What a service!!! what a customer care communication through email...!!! I used to travel to and from Kuwait every month.

9. I even remember the name of help line guys ( Mr.Taha and Mr.Yousaf)App is basically for booking and checking your flight details.

10. If you need to cancel your booking, use a PC or Laptop, and if you need to reach them or ask something from them, if would be much better if you do it through WhatsApp as they are very responsive (less than 30 minutes response time).

11. Even though I entered my nationality and passport issuing country correctly, when I view my booking they are both wrong and I am unable to change them.

Steps to Troubleshoot & Fix Kuwait Airways Issues

1. Fix Kuwait Airways Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kuwait Airways: Restarting the app will resolve most errors.
  2. Update the Kuwait Airways App. Here is how:
    1. On Android goto PlayStore » Search for "Kuwait Airways" » Open Kuwait Airways » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kuwait Airways » click "UPDATE".
  3. Clear Kuwait Airways app cache: Clearing cached data will force your app to retrieve the latest data directly from Kuwait Airways servers.
    1. On Android, goto Settings » Apps » Select "Kuwait Airways" » click Storage » click "Clear Cache".
  4. Check Kuwait Airways app permissions. If any of these permissions required to use your device's features are disenabled, Kuwait Airways might not work.
  5. Uninstall and reinstall Kuwait Airways. If nothing else has worked, completely uninstall Kuwait Airways then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kuwait Airways not working


2. Fix Kuwait Airways Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kuwait Airways be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kuwait Airways not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kuwait Airways may not be able to connect to the Internet when running in the background.

Reported Issues