Published by Air Arabia on Dec 19, 2024

Report an issue with Air Arabia (official app).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Air Arabia (official app)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Air Arabia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Air Arabia (official app)

1. Modify your flight dates or add extras to your booking (baggage, seats, meals... ).

2. You can search, book, add extras and manage your flights all in the palm of your hand.

3. Check the flight status and always reach the airport on time.

4. Check-in online for your flight and avoid the queues at the airport.

5. The quickest way to search and book Air Arabia flights.

6. Our Android app is available in English, Arabic, French, Spanish, Italian and Russian.

7. Traveling with Air Arabia is now even easier with this FREE Android application.

8. Login once and load your profile so that never enter your passenger and contact details again.

9. Stay updated with our special offers and discounts.

10. Earn up to 10% cashback on all your bookings.

11. Redeem your earned points at the time of payment or after the flight.

Air Arabia (official app) Customer Insights

1. Session should also depend on user activity and not just a fixed time periodVery wrost app.We can't even do online check in.Mumbai airport baggage checkin member was very bad.Asked 11000 Rs for 1 kg extra item.this was one of the bad experience.

2. I prefered the Extra fare which enables me to book any meal for the flight however during booking the hot meal option is not shown for the longer flight ie Sharjah to Goa.

3. I won't book thier flight installing this app forever bcoz of bad service.I was trying to make booking from coimbatore to Doha.

4. Where session always expires and requires to login again to view all bookings related infosWorst Customer Service Team.

5. I asked call centre and team and they provided the booking confirmation.

6. Since when is it okay? The app is pretty much unusable.app so bad can'r claim my flight points or even update my personal info.Always having a problem to claim rewards for past flights.

7. I Registered many complaints with customer service team but they are closing the service tickets without any resolutions.

8. Some error messages are shown during booking and i didn't get any payment or booking confirmation after payment.

9. Would have given a negative rating if possiblecalendar is not getting the right date in the check in screen.Humans should use this airline.

10. Received details are different from which i selected during booking.

11. I have made several communications with airline and they asked to change or cancel with penalty.

Steps to Troubleshoot & Fix Air Arabia (official app) Issues

1. Fix Air Arabia (official app) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Air Arabia (official app): Restarting the app will resolve most errors.
  2. Update the Air Arabia (official app) App. Here is how:
    1. On Android goto PlayStore » Search for "Air Arabia (official app)" » Open Air Arabia (official app) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Air Arabia (official app) » click "UPDATE".
  3. Clear Air Arabia (official app) app cache: Clearing cached data will force your app to retrieve the latest data directly from Air Arabia (official app) servers.
    1. On Android, goto Settings » Apps » Select "Air Arabia (official app)" » click Storage » click "Clear Cache".
  4. Check Air Arabia (official app) app permissions. If any of these permissions required to use your device's features are disenabled, Air Arabia (official app) might not work.
  5. Uninstall and reinstall Air Arabia (official app). If nothing else has worked, completely uninstall Air Arabia (official app) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Air Arabia (official app) not working


2. Fix Air Arabia (official app) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Air Arabia (official app) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Air Arabia (official app) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Air Arabia (official app) may not be able to connect to the Internet when running in the background.

Reported Issues