Contact Wine.com Customer Service

Why should I report an Issue with Wine.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wine.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And all you need to discover and buy wine online is an open mind and an empty glass. Use the Wine. + Browse our extensive assortment using the app's powerful search, filter, and sort capabilities, or chat with our friendly, non-commissioned wine and spirits experts to help you find the perfect bottle. + Explore our selection of spirits, including whiskey, vodka, gin, rum, tequila, mezcal, brandy, cognac, and more—now available for shipping to California, New York and New Jersey. + Use your phone’s camera to scan a wine or spirits bottle label to view prices, professional ratings, and tasting notes, or to make a purchase on the go. + Enjoy free access to critical scores from the world’s most trusted wine professionals, including critics from Wine Spectator, Robert Parker’s The Wine Advocate, Wine & Spirits Magazine, Wine Enthusiast, JamesSuckling. com, Whiskey Advocate, and more. + Experience fast and convenient wine delivery.

2. Set your own delivery date - most wine deliveries can arrive in 1-2 business days - or pick it up on your schedule from more than 20,000 local pickup locations (like Walgreens and FedEx). + Get free shipping on every order over $49 all year long with a Wine. com StewardShip membership.

3. The #1 Online Wine Store, Wine. com has the largest selection of wine and spirits (liquor) available to order and deliver across the US. With the Wine. com app, wine country is wherever you want it to be.

4. Members also enjoy early access to sales, exclusive discounts, reserved products, and more! + Track your wine orders in MyWine.

5. The more wines you rate, the more personalized recommendations you’ll receive. + Try Picked, our personalized wine subscription service!

6. Tell us your wine preferences, budget, and how adventurous you are.

7. Should you need help, our excellent Customer Support team is ready to assist with any questions you may have.

8. Easily rate bottles, write tasting notes, and re-order favorites.

9. We’ll match you with a personal somm, who will select six great wines just for you, at a frequency you choose.

10. There are no fees or markups, and your Picks always ship free.

11. Chat with us seven days a week. Customers love Wine. com, honoring us with a 9. 4 out of 10 score on Bizrate.

1. Everything is fine on my laptop but the carts on the app and website don't communicate so I have to find the wines all over again to place my order.Update 10/18/2021 App doesn't crash but never lets you log in.

2. You do have to pay a membership per year to avoid shipping costs, but it's worth it with just 1 big shipment! App is very user friendly!Great wines, but the app needs a few minor UX enhancements.

3. I can send a last-minute bottle or two of nice wine to a friend or client across the country and have it there in a few days with no shipping charge which for that small amount would otherwise double the cost of the order.

4. They will hopefully do much better, but in the meantime we are exploring other options.Very navigable website and the app is great because I can order right on my phone with my stored info, easy peasy.

5. Overall decent app, feels a bit clunky.Competitive prices, you can spend hours comparison shopping but at check out many sites have heavey shipping charges.

6. The pages take about 3 seconds to refresh, so you need to be patient.So easy to order!! And prices are almost same as local store.

7. When you try to go to saved wines you enter your user name and password it keeps asking and then the app crashes and closes.

8. Sign up for the Stewardship program, pay $45 for free shipping for any order for the full year.

9. The only issue is that if you put something in the cart and then later continue shopping on the website instead of the app the cart does not synchronize between the two platforms.Frequent discounts and discount codes.

10. This is a time people need help and savings, not a time for a company to take advantage and capitalize on a situation.

11. Since my first order I have always been able to save 10% on orders through specials the company was running.

1. Fix Wine.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wine.com: Restarting the app will resolve most errors.
2. Update the Wine.com App. Here is how:
   1. On Android goto PlayStore » Search for "Wine.com" » Open Wine.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wine.com » click "UPDATE".
3. Clear Wine.com app cache: Clearing cached data will force your app to retrieve the latest data directly from Wine.com servers.
   1. On Android, goto Settings » Apps » Select "Wine.com" » click Storage » click "Clear Cache".
4. Check Wine.com app permissions. If any of these permissions required to use your device's features are disenabled, Wine.com might not work.
5. Uninstall and reinstall Wine.com. If nothing else has worked, completely uninstall Wine.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wine.com not working

2. Fix Wine.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wine.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wine.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wine.com may not be able to connect to the Internet when running in the background.