Published by Phantom Wines

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Why should I report an Issue with Augmented Reality Wine Labels?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Phantom Wines to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Augmented Reality Wine Labels Customer Insights

1. But I definitely want to to find the other varietals and vintages to see the rest of the story!If you follow the on screen prompts and actually interact with this app & the Bogle brand wines, it's great! Had a lot of fun looking for "ghosts" with my 9yr old in the 4 videos we unlocked from 1 bottle ! Had to solve an easy puzzle and manipulate a key on screen.

2. It of course needs access to far more data than necessary to recognize a wine label? 19 Crimes is still the party fav!Everything worked really good I love how the ghost pop out of the bottle and it's just amazing I really liked it.

3. Pretty cool for a bottle label !!Very one-trick pony for a 77 Mb app but I guess for augmented reality it's something that's fun and you could always delete it afterward.

4. All in all, this is the best wine label AR experience that I have seen so far, even though it only works with a small number of labels, all from the same wine maker.Finally got this to work.

5. It took a couple of tries to get the app to register the label it was looking at (try pulling the phone further away from the bottle than you actually think is correct).

6. Probably far more exciting if you are already drunk and with a group of people.In general, wine label AR apps are hit or miss.

7. if slightly moved off the bottle image, it had to restart19 crimes is fun, thought this might be similar, no go.

8. I guess I was expecting a bit more as augmented reality allows you to be very creative.

9. After several attempts, I saw the augmented reality as shown in the photos in the App store.

10. And I think my friends would probably like it.Not ok with wanting access to files and photos or video recording my personal information.

11. If someone doesn't know what augmented reality is then this is a decent demo.a bit clumsy.

Steps to Troubleshoot & Fix Augmented Reality Wine Labels Issues

1. Fix Augmented Reality Wine Labels Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Augmented Reality Wine Labels: Restarting the app will resolve most errors.
  2. Update the Augmented Reality Wine Labels App. Here is how:
    1. On Android goto PlayStore » Search for "Augmented Reality Wine Labels" » Open Augmented Reality Wine Labels » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Augmented Reality Wine Labels » click "UPDATE".
  3. Clear Augmented Reality Wine Labels app cache: Clearing cached data will force your app to retrieve the latest data directly from Augmented Reality Wine Labels servers.
    1. On Android, goto Settings » Apps » Select "Augmented Reality Wine Labels" » click Storage » click "Clear Cache".
  4. Check Augmented Reality Wine Labels app permissions. If any of these permissions required to use your device's features are disenabled, Augmented Reality Wine Labels might not work.
  5. Uninstall and reinstall Augmented Reality Wine Labels. If nothing else has worked, completely uninstall Augmented Reality Wine Labels then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Augmented Reality Wine Labels not working


2. Fix Augmented Reality Wine Labels Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Augmented Reality Wine Labels be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Augmented Reality Wine Labels not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Augmented Reality Wine Labels may not be able to connect to the Internet when running in the background.

Reported Issues