Contact Total Wine & More Customer Service

Why chat with our AI Total Wine & More Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Total Wine & More.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Doesn't crash anymore! Took awhile for the issue to get resolved, but it's probably not easy keeping up with the constantly-changing Android landscape; 4 stars.Had a problem with "Sort" and "Filter" fields at the bottom 1/3 of the screen covering up search results, and could not move them out of the way.

2. With the page reloads taking so long it was irritating to have to add or subtract multiple items in my cart within the app.I signed up for rewards in the store last year, but got the app a couple of months ago.

3. When I put in my rewards number, it showed me a purchase history of everything I ever bought in the store! I added everything to my favorites list from there saving me the time of looking everything up.

4. If you do some things like try tow switch screens in the middle of an order it just locks the app, or if you just want to delete more than one notification, it locks the app.Horrible setting up experience.

5. Wouldn't allow changing credit card billing address to full first name and allow me to keep the abbreviated name on the account.

6. The only things I disliked about it is the load time between searches or new pages within the app and when at checkout you are unable to change quantities of items wanted in a quantity larger than ONE.

7. Your average grocery store has better deals lately.Update: I use it all the time.

8. Not only that I finally got a good deal only for the fine print to say it was only valid in one store in another state! Total bait and switch (no pun intended).

9. I uninstalled the app and re-loaded it, but it still doesn't work.Crashes on launch Just moved from a Galaxy S9 to a Pixel 7.

10. I could have driven there myself instead of spending the time fighting with the app to set it up.Update: The app is now functioning for my Android.

11. Thanks.Works quite well, far better than the other big name alcohol store's app does.

1. Fix Total Wine & More Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Total Wine & More: Restarting the app will resolve most errors.
2. Update the Total Wine & More App. Here is how:
   1. On Android goto PlayStore » Search for "Total Wine & More" » Open Total Wine & More » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Total Wine & More » click "UPDATE".
3. Clear Total Wine & More app cache: Clearing cached data will force your app to retrieve the latest data directly from Total Wine & More servers.
   1. On Android, goto Settings » Apps » Select "Total Wine & More" » click Storage » click "Clear Cache".
4. Check Total Wine & More app permissions. If any of these permissions required to use your device's features are disenabled, Total Wine & More might not work.
5. Uninstall and reinstall Total Wine & More. If nothing else has worked, completely uninstall Total Wine & More then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Total Wine & More not working

2. Fix Total Wine & More Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Total Wine & More be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Total Wine & More not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Total Wine & More may not be able to connect to the Internet when running in the background.