Contact Wholee Customer Service

My parcel is with my local logistic provider. To whom i should contact. It is almost 28 days over. To which company they have send my parcel . Either dpd or what

HI i bought a Jacket from you on 17 Oct. the main zip has broken. Invoice ID c22311555793086.1 the coat is only 2 month old, so no use at all. I would like a replacement or a full refund

Hi! I ordered a Burgundy head space head cover order number SO29088612898766. I received it, but unfortunately, it’s not the colour I ordered. I ordered burgundy, but you sent red. I am so disappointed with you that you have sent a wrong colour. Please send me the correct colour please. I want to use it on my birthday on the 15th February 2022.

Dear sir or madam I have got my bag today but it is to small and i can not fined away to return it please could you help

What is ya 1800 number

not coming my order why so mani days why

I ordered a jacket from wholee and the jacket was to small and it says to talk to customer service enter my email address I used to order the jacket and the email doesn't take?

Hi, please contact me at this email. I have a question concerning the gift card

commande recue de la mauvaise pointure, je voudrais les retourner

Hi, I made and paid for a order worth £201 and I never got a confirmation email to a tracking number.Please I will like to receive an update ony order as soon as possible. Thank you so very much

I'm not paying a dollar when you tricked me with a raggedy version of a coat I ordered on the 10 of December received today, I don't want to do a side by side on Facebook

Have not received order # s029801518309883 Female Diamond Studded Ring Silver Shiny Ziron Fashion. YT2135321272015757. Have not received credit on dog sweaters yet. How do you change your payment method?

Ordered a free ring and 2 dog sweaters. I have not received the credit on sweaters due to my debit card that I used no longer exists. I was wondering if I will receive the rings. And get credit on new card

On Dec 5 2021 I placed an order with you. Order # M-NA165954 it was a picture frame with a daughter in law verse on it. On Friday Dec 17 2021 I recieved a message that said my parcel will be delayed 7-15 days because of international flight restrictions during covid. To this day Jan 11 2022 I still have not recieved my package. Could you please tell me when or if it will be coming?

J'ai commandé des chaussures il y a plus de 2 semaines.n de commande 6A22675268905 . Je voudrais être remboursé. Merci

Before I opened an account i ordered a jacket and trousers number #M175254 when i ordered i ask for LARGE I have been sent X/S not in a million years do thet fit ..what do I have to do ..many thanks Kevin ...
ive been trying to get this sorted for 5 days know ..

Need to exchange my sandals for a smaller size

I place an order more than a month ago but I hadn’t receive my order

ordered 4 tires size 235/40Z/R19 Received two text messages Stating that they are backed up im still waiting for them. would you call me as soon as possible. Thank You 845-313-1525

Where is the rest of my order as I ordered 15 items tdy I received 2 items only update me plz

Want to send to you tracking reception from post office. Item on its way back Thanks

My email is morgankitty71@redacted. I ordered 4 items I got 3. Missing a grey purse

My email is morgankitty71@redacted not the one above. This is the 4th time I have contacted you with NO RESPONSE back

Have not received the rest of the items I ordered b4 Christmas

I never received my my woman’s deep blue rhinestone crystal muffin platform sneakers that was delivered on November 15, 2021 I would like another pair of sneakers in deep blue rhinestone crystal platform sneakers in size 11 sent to me right away or I will be talking to my lawyer about a lawsuit. I pay for them and never received them.

I haven't received my order yet and want to know what is going on with my order #M-NA170822 my number is 760 7021042

had 3 items delivered all were to small also hey were due on the 16th dec arrived last couple of days to late for xmas but couldnt have used them nyway all wrong size to ones i ordered

H1000810889647502005 please this order has not yet getting to me if it can not be deliver I need my refund thank you

Hello this Austin Williams I ordered a jacket from ur shopping app now is taking over a month now I have not yet receive it where is my package please

Wholee order # T260000755942183028 Package not received. Purchased 11/26/2021. Package sent Nov 28th. Tracking number YT2133221272095411. Please contact me asap for time of arrival or refund. Thank you Shipping address. Sue Drubert 8 Avenue B Westville, In 46391

Placed order on old phone doigee 95 different email hopemaddison995@redacted and using old card and phone broke down completely and the sim was a lebara sim everything is different now new phone sim and email placed order on 13/12/21 on old phone no way of tracking order or getting rememberst please sort issue ASAP

I purchased a man's jacket from you size large
To be given as a Xmas present the large is entirely way too small need replacement I can return the one I have now. I forgot what I paid for the original order. The jacket was silver an blue my address is 1554 Dorsett Dock road point pleasant nj 08742 thank you

Hi

I am writing to express my displeasure about the service I'm getting from you.

I ordered for somethings which I've paid immediately since last night. I haven't gotten any confirmation mail or anything in that regards.

Please find the attached receipt for your reference

Thanks

Eniola

I was charged and never got confirmation because my billing zip code didn't match Shipping address

Order# #G5515 woman’s black winter coat. Wrong size. Want full refund .

Christmas gift woman’s coat #G515 order wrong size! I want to send it back for full refund.

Haven't receive my wholee items it's going on a month if I can't get my items by the end of the week I want to be refunded

I have not received my order. What is the holdup?

My message came that the boots I ordered were delivered they were never delivered I was home all day. #M-NA154945 even the tracking # said it was delivered No So never got here please advise my phone# 407-327-6903

Still waiting for my order #m10623L.you replied through trust pilot,but still nothing. These 3pairs of animal socks are Xmas presents ,so too late so I would like a full refund please

Can you help
It’s a longtime I buyed something I can’t find it
This is the trac number 👉 YT2133521272324378

Good day sir/madam
I have ordered items from you since 1/12/21 until now I have not received anything

Wie kann ich meine Bestellung zurück senden. Benötige Return Label

Please stop sending me daily emails you know are untrue.you can send when my goods are ready the sooner the better

Happened received my order.placed in November

Ordered 2months ago several outfits only received 1

I have been buying for 2 years with out problems it’s been three days all my orders have been wiped off I can see what I have bought no ones replying my contact is 0746456106 email lokiodin@redacted I have so many orders to recvie I had a refund on 10bags I bought I can’t see any off my orders I need help with my account

Hi, I order a dress on 15/12/2021 and the cost was £25.89 but when I they cut double the amount of it. So it would be great if I would get the back the extra amount which is been taken. Thank you

Hi I ordered my granddaughter a Ball off your website back in November and still not arrived the last I heard it was stuck at the airport please could you give me an update she wants it for Christmas I was also told I would get compensation it should of arrived by 11th December reference is #M14973.thank you

i have ordered eight items unfortunately i just recieved three parcel .So where is the rest? it suppose to be arrived today .

i have ordered eight items unfortunately i just recieved three parcel .So where is the rest? it suppos to ne arrived today . let me know as soon as possible please!

I ordered 3 items and one was a given gift from you all. On the 27th they was supposed to be delivered on the 8th all of a sudden I can't find my information

Hallo, mein Name ist Todorka Petrova und ich wohne in Deutschland 53557Bad Honningen Sprudelstr.22 Ich habe eine Bestellung von Ihnen, die vom 26.11.2021 in Hermes angekündigt wurde und bis heute keine Bewegung darauf kommt bitte erzähl mir was los ist, danke. -01630455765

I ordered two slippers and one handbags not telling me when I going to get it

I order a coat too small will like an bigger size so I want to return it and need an return slip or form please

I have sent you numerous emails about a order that arrived substantially late im try to return items with no avail plz get in contact as these items need to be returned ASAP im a good customer and need help plz at least confirm a phone number that I can contact to get help christinaness2018@redacted

I have just received a pair of ankle boots size 41 but unfortunately they are too big. How do l reorder a size 40 and send these ones back in exchange?!

I placed several orders with use on the 23rd of November I was told I would receive them by the 4th of December and I still haven't received anything and the tracking number use gave me has been the same since 4th of December I have contacted use on several occasions and haven't heard anything bk from use I'm not happy with this because these are Xmas present

Je refuse la commande de la robe

I paid for an order early november, hermes say have no item with reference wholee gave me. Reference HOILFA0053386109. I have had problems with Hermes before. I need items for xmas presents. Please advise as to what happens next? Thank you.

We're is my account and my order

Having received my T-shirt

I paid for six items such as,winter jacket,yellow long-sleeved shirt,casual wrist watch,brim yellow hat,winter jacket thick,leather jacket, worth of £75, I didn't see since 21/11/21, I.paid for it ,order number:SO29081630224133, parcel I'd,H01LFA0053224133, Reference number: 211208042830, Kindly refund my money please if you can't provide me my products.. I'm regular customer I have bought and received your products before thanks for your mutual understanding, looking forward for your favourably response. Adeniyi Richard Opeyemi.

The reference number for Canada Post office is 143843327

The seller, sent a lot of emails, with no answer.
Ex. The post office , open investigation already and they don't know about.
Asked many times about my references number,that the post office Canada in Burlington Ontario know about this, lost my parcel.
Every body knows.
Reference number is 143843327.from post office Canada..
Today Dec/10/2021

recues chemises 2 mes grandeurs pas meme que les votres beaucoup trops petites mes enfants TECNOS disent que je peut retourner et echanger pour 4x large parce que premiere fois achat de wholee s v p reponse

I have not received my parcel and its well over due can you tell me what is going on with it please

My parcel is missing, since November 28.
#M-CA 11322.
Track 4006318471939517.
Total amount is 149.91 CA.
I reported to the post office Canada today
They are said that you have to contact them
For the open investigation.
I have the ticket#.
Please contact at 1 800-267-1177.
And confirm with me.
Odalys

Hi, the 2 order you send # M-N 128975 Athetic Knee pads,False Dental braces is bad quality I, don't like the 2 order we returned need money back, nex order invoice ID c 2284751120847.1 Male coat thick length Jacket Coffee gray / Xl we returned quality is no good we returned need money back transactions ID 55H60915MM6653210 need paper to returned thank you

Hello i buy juacket but is small if is posibal i to change just size

I order some shoes and when I placed my order they said that they will be arriving on 12/4. I haven't send anything yet and when I tried to check on my order it says that I dnt have an order.

I can't log in I purchased a heated jacket I got confirmation I can't get free gift my bank and PayPal show item paid but I still can't log in, it keeps say enter digits at bottom left I do and it say enter right ones rrrrrrrrr

I had order something but I put wrong address

i havent recieved my packages or my money where is it

I have ordered clothes for my son I was told it will take 2 weeks it's been 4 weeks I want my order or I will take this matter further
And I was meant to receive a refund as your company did not have some of the clothes I ordered and I haven't received that either something needs to be done as I've read the reviews there pretty bad I won't be shopping with this company again I want my order and refund or I will be getting this company investigated

I have ordered something but I want to return it I need the code for sending it back

I was told that I will receive my order before Christmas. I need to know if that's a Guarantee? My order consists of Christmas gifts. Also, I was charged $1.89 later which was in addition to what my order cost! Please do NOT take anymore of my money from my account without authorization. Thank You.

Waiting on order over week ago #S029080710793339 where is my order

I purchased 6 shirts from you on the 13th October and they are the wrong size I have already sent you 2 emails which you have ignored where I wanted to exchange for a larger size, due to the fact you chose nt to reply I now request a full return of my payment made Order#M57610. I trust you will contact me to confirm refund and I will give you the address where to pick up your shirts

Can I please have a confirmation email for an order I made because It has arrived but nothing is sized and one doesn't fit and I do no remember ordering long sleeves on anything.
ID; 2132011445258611938685770

QUIERO INCLUIR NÚMERO DE TARJETA NUEVO

QUIERO INCLUIR NÚMERO DE NUEVA TARJETA

I am agent I not get payment I’d name more friends - I’d :

I ordered for a shoe and it is long past delivery date and it has not been delivered yet. Tracking number is SO290794987979.
Please resolve this issue ASAP or give me a refund of my money

I was suppose to receive my parcel on Nov.19 but still haven't got it yet? Wondering what time it's going to get here?

You did not wait this long for the money! So why do I ❓pay me back da

Bought 8 pairs of leggings and 4 pair are to small and different brands is there a phone number to talk to someone direct

It tells me that my order is on its way! It’s been 6 days I haven’t seen it at all pay my money back

I want to return an order

Will I be able to send the 4 pair back and get the right 4 same colors the 4 I'm sending back are different from the 4 I'm keeping. The 4 I'm keeping fit right and the other 4 I'm sending back don't fit

Brought 8 pairs of leggings 4 are different just trying to see how I can get the right ones I ordered plus there are tags inside but they been cut so you can't see and I don't know what pair came out of what bag

Ich möchte ware zurück senden ,da sie nicht passt. Bitte teilen Sie mir eine Rücksendeanschrift mit. #M-EU 16876
Mit freundlichen Grüßen

Hello, I Live in Canada, on November 11 I bought some shoes, on your site via PAYPAL and to date I have not received anything.

I bought 2 dresses from you that are far too small, i need a refund and postage for return! Asap.

I have ordered 3 fidget led bracelets. One doesn’t light up. The blue/green one. My number is M117721. I need a replacement that works ASAP or my money back so I can get one elsewhere. Thanks. Rachel Pyatt.

i have already send a message and a picture of a broken item that i received, i have not heard anything back

Image

Support Incident Update


Reference: 211110-003419
Parcel ID: H01LFA0045300274

Subject: Hermes email enquiry


You recently requested assistance through our online support pages. Below is a summary of your request and our response.


If you have an account, you can log in and track your incident by clicking here

Response By E-mail (Kieran ODonnell) (11/11/2021 11.37 AM)
Hi Margaret,

Thank you for getting in touch with us regarding parcel H01LFA0045300274

I make an order on the 15th of November but I didn't see or heard anything update about my order. Please I will appreciate if you can help me with my order because I need the order before 8th of December please.
Thanks

I have made several attempts to contact Wholee And have not received any response. I need to make an Order Return which I am not pleased with. Why is it that I am unable to find a reputable Customer Service Phone Number or an Address for Wholee prime? I need to speak to someone and an address for an unsatisfied Return Order. Please respond ASAP I do not want to be charged money for an order I do not want. Klarna has been contacted and payment is on pause! Completely disappointed, Olga Martinez-Jeck

Not happy with my order, poor quality and certainly not for Winter. Want to Return Order! Klarna was contacted and payment has been put on pause so my Return Order can be resolved and no charges will be on myself. Order #2131312190811111087270977 Payment Ref.#6211407690431
British style New arrived Autumn Winter coats 1x Kahki 27,36€
1x Blk 24,98€
Updo clip 0,00€
Shipping 3,56€
Please reply ASAP with a Return Address. Thank you Olga Martinez-Jeck