contact Wholee - Online Shopping Store

Contact Wholee - Online Shopping Store

App by Wholee




Report an issue with Wholee .
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Wholee - Online Shopping Store?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wholee to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Wholee - Online Shopping Store Features and Description

{Wholee is a member-only zero-markup store, with the vision to constantly bring our members the most value-for-money merchandises. At Wholee, you never pay for marketing and sales costs, every penny/dollar spent is for its true cost. Download Wholee, the only 0 markup membership shopping app and enjoy a new revolution for online shopping. Buy More, Save More! 0 Profit for Us, 200% Saving for You! Why is Wholee so cheap? EVERYTHING NO MARKUP >Pricing by Manufacturer >No Additional Cost for Customers MANUFACTURER DIRECT >100,000+ Global Suppliers >Direct From Factories Without Distributors FOR PRIME MEMBER >1 Million + Prime Price Products >Priority Packaging & Fast Delivery >Exclusive Customer Service What you can enjoy at Wholee? >Millions of selected products: Wholee offers 2 millions+ of all kinds of affordable & stylish products ranging from clothing, shoes, bags, accessories, jewelry, home decoration, electronics, watches, beauty, health, books, products for office, sports & fitness. >Exclusive 7/24 Customer Services >Coupon cash-back when inviting a new friend Please kindly contact us if you have any question or advice, we highly value your feedback and we will take time and effort to offer you a better shopping experience at Wholee. Follow us on Facebook, Instagram, Youtube, Tiktok & Twitter to find more! Email: [email protected] Facebook: @wholeeprime Instagram: @wholee_prime Youtube: @Wholee Tiktok: @wholee_prime Twitter: @Wholee_prime

contact Wholee - Online Shopping Store image 2   contact Wholee - Online Shopping Store image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Have purchased some items on 8th September this year. Have not received any messages from you regarding a Tracking number or Confirmation of the Purchase

    — by Charles Felsinger on Sep 20 2021


  • Yes

    — by [email protected] on Sep 18 2021


  • I never received my package that I've been waiting weeks for. The tracker says it was delivered at 1am but I have received nothing? Please contact me asap

    — by Lauren N Buhagar on Sep 14 2021


  • I ordered s size dress but today l received m size dress , it really disappointed me so what should I do next ?

    — by Sharmin Aktar Rima on Sep 13 2021


  • hello,I asked a question before but didn't receive a proper answer to the question.1,I will like to invest in wholee by way of partnership to achieve the aim of same type of online shopping in my home country Nigeria,my company will be responsible for warehousing, shipping and distribution from your home country,while the wholee team will help in website powering to achieve the set goals,kindly update me for this will further boost your orders.thank you

    — by Daniel on Sep 13 2021


  • My package went to the wrong address. It went to 8 west lodge ave. Instead of 8 Brook close West lodge. I seen the picture of the door and the package on the doorstep. And a mans legs. Standing in the doorway. My sister went round and asked for the parcels. As I have terminal cancer. He said he had not received the parcel. I cannot do any thing about this situation. You sent two separate parcels. With cardigans. Can you please rectify this problems. Thank you

    — by Joan mendez on Sep 12 2021


  • My package went to the wrong address. It went to 8 west lodge ave. Instead of 8 Brook close West lodge. I seen the picture of the door and the package on the doorstep. And a mans legs. Standing in the doorway. My sister went round and asked for the parcels. As I have terminal cancer. He said he had not received the parcel. I cannot do any thing about this situation. You sent two separate parcels. With cardigans. Can you please rectify this problems. Thank you

    — by Joan mendez on Sep 12 2021


  • I made a order it says no order was made!

    — by Rhoda phillips on Sep 09 2021


  • How long do I have to waiting mu order order a shoes September 26

    — by Ahmed Mohamed on Sep 09 2021


  • I have 2 outstanding orders, but have nor received tracking info or order numbers. I have been waiting and need to know about delivery. I paid with Pay Pal.

    — by Paula Tiller on Sep 08 2021


  • Hello.I bought items ,got delivered today ,however I'm very disappointed, some of the products are of poor quality while others don't match what I ordered. Kindly,help me on how to return them.

    — by Lucy on Sep 07 2021


  • I made a purchase online on 8/25 on my Mastercard account. I have not received any information or correspondence on my purchase. Please contact at 251/786-4396... Jocelyn Banks.

    — by Jocelyn Banks on Sep 07 2021


  • I made an online purchase using my Mastercard on 8/25. I never received a tracking number and haven't received any correspondence from your office.

    — by Jocelyn Banks on Sep 07 2021


  • Cannot send message to customer service

    — by Lilian Myhre on Sep 07 2021


  • I placed 3 orders for various items which have been already paid by pay pal but I can’t see the orders on the app. I need to know know why

    — by Sunildaat Dooknah on Sep 06 2021


  • Refusing payment

    — by Amy Moon on Sep 04 2021


  • I've been waiting for my order for 35 days and I didn't receive it. I'm so worried about my order.. this is my tracking number 2012581027868419

    — by Ahmad on Sep 04 2021


  • I got a order i never recieve it please

    — by MARJORIE ST SIMON on Sep 04 2021


  • Want to cancel the subscription as it has been made by mistake

    — by Mirella JeanLouis on Sep 04 2021


  • When can I received my package

    — by Nathan B Davis on Sep 03 2021


  • I have some items I need to send back.how do I send them back.to get my money back.#M-NA34998 is my order no.

    — by Gwendolyn Jackson on Sep 02 2021


  • I have some items I need to send back

    — by Gwendolyn Jackson on Sep 02 2021


  • Good day when is my package arrived im still waiting the delivery estimated is 30 August 2021 but I still don't receive my package

    — by Nelson Tjiueza on Sep 01 2021


  • Need information on returning 2 dresses and reordering in larger sizes

    — by Valerie on Sep 01 2021


  • I have ordered item that said was delivered and never was.

    — by Lucille Jones on Sep 01 2021


  • I have 2 dresses that are too small In bust and I would like to return and buy larger sizes

    — by Valerie on Aug 31 2021


  • I have 2 dresses that are too small In bust and I would like to return and buy larger sizes

    — by Valerie on Aug 31 2021


  • Please how can I cancel the V& A borderless PTE ltd pre payment of £0.99?

    — by Blessing Jegede on Aug 30 2021


  • Hello please I buying items my order number S029070424294413 and my trucking number 303830059255 but still I didn't get my items please send for me

    — by Zerihun Deme on Aug 30 2021


  • Please please send my items please

    — by Zerihun Deme on Aug 30 2021


  • Hi,

    Please my name is Favour Olatunbosun, I came across your website yesterday and fell in love with the products.

    I downloaded the app and place an order of $85.44.

    Unfortunately I sign up with my phone number and since midnight till now I couldn't use the app and it's not working complained about service network not good.

    Please I can't trace the other or get Amy email.

    The only thing I have is the deduction from my account.

    Please help look into it and hoping to hear from you soon.

    — by Favour Olatunbosun on Aug 28 2021


  • I want to order the grey headgear $13.00 to $14.00

    — by Karen Kalla Ashby on Aug 26 2021


  • I order a redblouse off the shoulder on the 14 and got some free ear bugs my order was 11.89 and havent gotten my shirt yet it for my class reunion this Sat whats the problem

    — by Yvonne Couts on Aug 25 2021


  • Hi 19/07 I ordered some clothes, but still I haven't get it. I checked in app but it says 'out of delivery' it's already more then a month. So what it mean? What is next?
    If you can't delivery please send me money back.
    Thank you

    — by Saraswati thapaliya on Aug 24 2021


  • Hi, I have ordered 9 items but received only 1 item in a box. I have clicked the pictures as well.

    — by Shristi Kapali on Aug 24 2021


  • Is this site a scam because I can't get any help regarding my purchase they say it has been delivered but I can't see it my neighbours hasn't see it either no delivery note was left because I was at work I'm not getting anything from them whole is taking our money and lies to saying the parcels have been delivered but seriously its not I'm trying to unsubcribes from them don't need no stress like that getting Rob for what me you and everyone else giving them money for nothing

    — by Derek Smith on Aug 23 2021


  • I haven't received my purchase there wasn't any delivery note to me saying that my purchase was left

    — by Derek Smith on Aug 23 2021


  • Hi I'll missing my items issue with wholee

    — by Yoro Sangare on Aug 23 2021


  • Please cancel my monthly subscription

    — by Panayilgeorge on Aug 16 2021


  • Hello there ive just received my order today and when I open is only daytime travel lights but I order two of them

    — by Pologa Afualo on Aug 16 2021


  • Vendredi le 13 août 2021, j'ai bien reçu la commande que j'avais effectué le 23 juillet 2021. Le paquet est arrivé dans un très piteux état et l'une des brosses est endommagée.
    De plus, le bloc d'alimentation est pour le système électrique européen alors que j'avais demandé pour le Canada.
    Je ne comprends pas pourquoi j'ai dû payer un taux américain alors que la livraison a été effectuée de Mississauga en Ontario au Canada et que j'habite au Québec.
    J'espère que vous aurez la gentillesse de remplacer les pièces brisées ou inutilisables.
    Merci de me répondre dans les plus brefs délais.

    Marie Jalbert
    2208, rue Gilbert
    Jonquière Qc G7S 3P1

    — by Marie Jalbert on Aug 15 2021


  • Hello, I order on 24 July and I am yet to receive my parcel. I have tried to contact wholee me but there is no mobile contact which is suggesting to me that you are scam and based on my experience so far with wholee.
    They claimed that sent the parcel and on whole me App I shows it was delivered and I contacted wholee that I never received any parcel since August 5 till now WHOLEE AND HERMES ARE TOSSING ME BETWEEN THEMSELVES NO KNE WANTS TO TAKE RESPONSIBILITY OF MY PARCEL. I AM TIRED.

    HOW WILL AN APP BE WITHOUT A CONTACT MOBILE NUMBER.

    I AM READY TO BRING WHOLEE DOWN I DONT MIND WHAT WILL COST ME.

    I WILL GO ON SOCIAL MEDIA AND GIVE NEGATIVE COMMENTS ABOUT YOU AND HOW BAD YOU ARE AND YOU HAVE BEEN TREATING ME.

    WHOLEE HAVE 2 OPTIONS:
    1 RING HERMES YOURSELF AND SORT OUT MY PARCEL THEN RING ME ON 07841562216 TO KNOW WHERE TO PICK MY PARCEL FROM. CORRECT ADDRESS AND PARCSHOP NAME.

    OR 2 REFUND MY MONEY WITHIN THE NEXT 3 DAYS.
    IF YOU FAILED TO DO SO I WILL REPORT YOU TO MY BANK THAT YOU'RE A FRAUD AND SCAMMED ME OF MY HARD EARNED MONEY.


    I AWAIT YOUR RESPONSE

    — by Tolulope Olayemi Ogundare on Aug 13 2021


  • Wrong product and wrong size

    — by Quenica Dorsey on Aug 13 2021


  • Can you cancel my subscription of .99p per month please

    — by Henry Mc atamney on Aug 13 2021


  • My name is Devon Wright, my number is 447946710242, can you call me please or contact the delivery people here in the uk to bring my stuff please I been waiting longer enough, they here and i still can't get them in my hands all yet, please tell the lady to call me please, so I can get my things, thanks have a bless day

    — by Devon on Aug 12 2021


  • Invoice I'd c21138475417759. 1 transaction I'd 9GJ90497T8832831X I've ordered 5 items and size medium is too small need to return and replace 5 items for size Large please reply with fastest way to resolve this issue thankyou

    — by Mark Thomas on Aug 12 2021


  • WHY HAVE YOU BEEN MAKING MONEY FROM ACCOUNT 99P EVERY MONTH?

    — by Richard Ajibade on Aug 11 2021


  • On the 7th of August I ordered a frock online. Money was deducted from my PayPal account even though I didn't receive any order details. I have already attached a photo of the invoice. Please send me the order details and tracking as soon as possible.

    Invoice ID
    2121906191680311014025294
    Transaction ID
    2RG27833CS845233G

    Transaction date
    07/08/2021 16:20:43 GMT+10:00
    Unit price Qty Amount
    $33.68 AUD 1 $33.68 AUD

    — by Lalith Katudampe Thantrige on Aug 11 2021


  • Dear customer service please am having some orders in app for about 240euros , how can I do the payment in 4 instalments ? If is possible.

    — by Ashu Peter on Aug 09 2021


  • I have received my order finally in very poor condition items like wigs don't fit directions ordered poor quality all items can you advise me how to return plz

    — by Christina on Aug 09 2021


  • Hello.I order for a card holder for over a week and I didn’t get any confirmation

    — by Ruth on Aug 08 2021


  • Not yet recived my package

    — by Sarala balraj on Aug 08 2021


  • I purchased 9 polo shirts but they are to small. I need to know how I return them and get a refund?

    — by Pierre Bertrand on Aug 07 2021


  • I just received my order but I have 2 of the same style, there is no return details in the package. Can you please advise how to resolve this issue

    — by Cecil Nyako on Aug 06 2021


  • I have purchased items for a total of £55 and I have been charged £67 this is 28.07.21 and also I have £12.07 has been taken on 03.08.21.

    — by Sanjeve on Aug 06 2021


  • Hello its been 2 days now and i made a purchase and i am yet to recieved a confimation on when i will recieved my items my order number is M11232

    — by Shemar francis on Aug 05 2021


  • I placed an order for shoes back on June 25th,2021. It says it is still in processing and has been there for weeks.My Order # is : SO29069127969353. Will someone please e-mail me or contact me at this number:469-988-2777.I will rquire a refund if I dont hear from from someone soon.

    — by Preston Hubbard on Aug 03 2021


  • I odered a down fur coat and its saying that my coat was signed and delivered but i did not sighn or receive my coat my shipping address is 712 Belfield Avenue Drexil Hill , Pa. 19026 can you please tell me where was my coat delivered to. My oder number is S029069513023893 my tracking number number is 420190269261290249338630219153

    — by Mark Pettis on Aug 03 2021


  • I havent received my tracking number for my items i purchase and its been iver a week

    — by Irn Pryor on Aug 02 2021


  • How do I return items that don’t fit?

    — by Elaine Erickson on Aug 01 2021


  • I have an issue with 2 transactions with my Bank Of America. Your company charged me twice in the amount of 41.19 and I would like my money back If I can get an email I can email you my bank statement showing the transactions

    — by Holly Robledo on Jul 29 2021


  • I bought two items today did not recieve confirmation of my purchase why not

    — by Sardaram Midda on Jul 29 2021


  • I bought two items today did not recieve confirmation of my purchase why not

    — by Sardaram Midda on Jul 29 2021


  • I bought two items today did not recieve confirmation of my purchase why not

    — by Sardaram Midda on Jul 29 2021


  • I want to order the purse that goes along with summer knot bow flip flops, can't locate. It. may be summer bowknot flip flop. I want the purses too before I submit my order, if not too costly. Thanks

    — by Irene J. Green on Jul 28 2021


  • This is my order number since July 9th 2921. It's M-NA5530. So when are they coming to my house, the Slippers size 10? I spend $17.39 for them orange an black slipper. If You don't have them put my money back on my card. I need them before the 10th of August 2021 please, it's Birthday Gift. I also need an Tracking number for the Slipper.

    — by Betty Moultrie on Jul 28 2021


  • I ordered some shoes, jogging outfits and shirt. I've received all except the shoes and I don't have a tracking number. How can I locate the shoes

    — by Tracy Holt on Jul 27 2021


  • Hi there,

    I want to buy two t-shirt for my 4 months old daughter and my husband with size L.

    I like one of your product saying “ Our First Father’s day” with two hearts. Please advise me what is the right size for a 4 months and a 90 KG man wearing size L.

    Thank you

    — by Fatema Esmaily on Jul 27 2021


  • I ordered two tops quite a while ago and have never received them.

    — by Susan Duffy on Jul 27 2021


  • I am not happy cos I have not got my order from u and I have paid for it and the money come out off my bank so I would like to know wot is going on and why it is taking so long please message me back ASAP thanks melissa

    — by Melissa Thulborn on Jul 26 2021


  • Please I ordered some things but did not received all,remaining a shirt and a white shoe,.order number is So29067823940771

    — by Agnes on Jul 24 2021


  • I purchased two products from your sight and
    I have not gotten a conformation email with my tracking details for my purchases

    — by Ahimaaz Chambers on Jul 23 2021


  • A shipment from order #M-NA4175 has been delivered

    — by Zuhura on Jul 23 2021


  • I haven't received my merchandise or tracking information in over 2 weeks

    — by Troy Parker on Jul 20 2021


  • I got my order today and it’s all damaged apart from the purse phone case damaged I want a refund I’m not happy at all

    — by Jill on Jul 19 2021


  • I placed two orders, for sandels. You have my number for my home but not the street for address. What do I do to fix so I get my order? Please respond ASAP!!!

    — by Brenda Bull on Jul 18 2021


  • Can u please send me the number for wholee please

    — by Melissa Thulborn on Jul 18 2021


  • I would like to know why is it take in a long time to do my order so can u please message me back and let me know

    — by Melissa Thulborn on Jul 17 2021


  • Hi there I would like to know wot is going on with my order please

    — by Melissa Thulborn on Jul 17 2021


  • I've received an item recently purchased but it is of poor quality. I've taken photo to send alongside barcode but I'm having trouble uploading photos required for my refund

    — by Marie Gordon on Jul 16 2021


  • Hello there, I am here to make a complaint for the order number : SO29066108525497
    - There a lot of items that are missing and which I did not receive, please review the items you sent and send the missed items back to me. I can be reached at 780-231-3941

    — by Hose Anastase on Jul 15 2021


  • Hi Wholee customer services
    Do you shipped orders to New Zealand now ?

    — by Karl on Jul 14 2021


  • Do you shipped to New Zealand country ?

    — by Karl on Jul 14 2021


  • My order status shows that it is delivered, but I didn't get it. Can u help me please.

    — by Kulwinder on Jul 13 2021


  • Hi im cant see my ordenáré.Have sam problém with app

    — by Adrienn on Jul 13 2021


  • Haven't received my trendy outdoor male sunglasses yet and can't find it in my account

    — by Vernell Lipscomb on Jul 12 2021


  • Am missing toys and trainas from my order.

    — by Jolita Baruliene on Jul 12 2021


  • Hi to customer service support I have an order that I'm waiting for but I see that my address is incorrect so please change it before you ship my orders is (2285the college way unti 18 mississauga Ontario L5L2M Canada ) IS AND NOT (2286 ) SO PLEASE CHECK BEFORE YOU SHIP MY ORDER PLEASE AND THANKS sincerely customer Eunice Bentil

    — by Eunice Bentil on Jul 11 2021


  • HHallo, 


    Bestellungsnummer :S029063582737905, 

    Entschuldigung für die Störung aber o. G bestellungsnummer ist sowas von schlechte Qualität und sehr schlecht. Bitte melden Sie sich bei mir dringend per Email. Manche Artikel sind entweder zu klein oder zu groß. Daher möchte ich bitte alle Bestellungen wieder zurück schicken und verlange ich mein Rückerstattung,da sie auch sehr unflexibel mir antworten. Ich danke viel mals 


    Grüse 

    Sabri Hozna 

    — by Hozna Sabri on Jul 11 2021


  • Hallo, 


    Bestellungsnummer :S029063582737905, 

    Entschuldigung für die Störung aber o. G bestellungsnummer ist sowas von schlechte Qualität und sehr schlecht. Bitte melden Sie sich bei mir dringend per Email. Manche Artikel sind entweder zu klein oder zu groß. Daher möchte ich bitte alle Bestellungen wieder zurück schicken und verlange ich mein Rückerstattung,da sie auch sehr unflexibel mir antworten. Ich danke viel mals 


    Grüse 

    Sabri Hozna 

    — by Hozna Sabri on Jul 11 2021


  • I have a problem with order# S029065541789814 and I con not download a video on your app or your email address. It will not let me. this also happened on a previous item that did not work order#S029055919229814

    — by Ron Gee on Jul 10 2021


  • I have paid for my order almost AUD $300, but I haven't received any confirmation. I can't view my order but I've already paid. I need the contact details of the concerned to track my order. Highly disappointed

    — by Simransingh Gurmitsingh GROVER on Jul 09 2021


  • I have paid for my order almost AUD $300, but I haven't received any confirmation. I can't view my order but I've already paid. I need the contact details of the concerned to track my order. Highly disappointed

    — by Simransingh Gurmitsingh GROVER on Jul 09 2021


  • Hi, When can I receive my order?
    Transaction ID:
    47F02612GY619425B
    Merchant Transaction ID:
    66415312LS196725K
    Purchase Date:
    July 1, 2021
    Payment to:
    ORDERPLUS INTERNATIONAL LIMITED
    Invoice ID:
    E2083723

    — by Neelaveni John Jayakumar on Jul 09 2021


  • I purchased a pair of shoes, but they are too small, I would like to return them for a bigger size. Could you please let me know an address I may return them to to exchange for a larger size

    — by Michele Chitty on Jul 09 2021


  • Ordered and payed by card for 2 polo shirts and a jacket had no e mail to say you have received my order

    — by Kay Wadlow on Jul 08 2021


  • I whant cancel my account pls

    — by Maria Maia on Jul 08 2021


  • I whant to cancel everything pls

    — by Maria Maia on Jul 08 2021


  • I Ordered 2 Pairs Of Sandals . Finally Received 1 Pair For 10.99 . Also ordered 2nd Pair For 12.99 . Have Not Received Second Pair . Need To Fix This Matter . Has Been 2 1/2 Months .
    Teresa Hylton
    100 Bolton Drive
    Apt. # 25
    Beckley, WV 25801
    304-222-6211 Thank U . Need To Here From A Customer Service a Rep .
    God Bless
    Teresa Hylton

    — by Teresa Hylton on Jul 07 2021


  • Hello If I buy several different designs of shirts and pants how much shipping do I pay
    Do you despatch everything from 1 warehouse
    Thanks
    Stephen Foster

    — by Stephen John Fost5 on Jul 07 2021







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