contact Wholee

Contact Wholee

Published by Wholee
Updated: Apr 28, 2022



Report an issue with Wholee.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Wholee?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wholee to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Wholee Features and Description

Wholee is a disruptor to the online retail marketplace which connects users directly to approved factories. Launched in August 2020, Canada-based Wholee works by connecting users with over 100,000 manufacturers across the globe. It offers good quality products at wholesale prices and gives users access to millions of modern consumer products across a range of categories, including fashion, home and garden, and lifestyle. Today Wholee is servicing customers across the UK, USA, Canada, Australia and EU. At Wholee we listened to what matters to you. 3D Actual Product View Our app (downloaded by 3 million customers in just our first year!) has introduced a “3D actual product view” feature, giving you complete peace of mind that you’ll know exactly what you’re buying. Quality Control Team We have a quality control team too who manually check every product sold on our site. Extensively trained by staff at one of the world’s largest multinational retail corporations, our team ensures garments adhere to accurate international sizing charts and our global network of 100,000 manufacturers meet the high standards we demand. Quality Products at wholesale prices. We know variety is important to you too and with 30 million products on the app, you’ll not be disappointed. Wholee cuts out the middlemen to offer a bigger selection of quality merchandise—contemporary fashions, home and garden products, and in-demand lifestyle items — at true factory prices for retail customers. Perks: - Quality products at wholesale prices -With our 3D actual product views, the ability to examine items carefully before you buy - Browse by New Arrivals, Trend, Category, Best Sellers and more - Fun, easy shopping that's 100% secure - Shorter shipping times and better tracking information - Exclusive 7/24 Customer Service Please kindly contact us if you have any question or advice, we highly value your feedback and we will take time and effort to offer you a better shopping experience at Wholee. Follow us on Facebook, Instagram, Youtube&TikTok to find more! Email: [email protected] FB:https://www.facebook.com/wholeeglobal IG:https://www.instagram.com/wholee_official/ YTB:https://www.youtube.com/channel/UCNYzL7Ao6VLI8j6oOtuV7Pg TT:https://www.tiktok.com/@wholeeofficial?lang=zh-Hant-TW

contact Wholee image 2   contact Wholee image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please help me to return an item. 3 men’s T-shirts (C19-05-23) and refund my money.

    — by Jacqueline Hess 6 days ago


  • Please I placed an order on 3rd June 2022. I haven't received the order.
    Item no: SWS021959260N
    Amount: £12.99 GBP
    Postage: £ 2.99 GBP
    Total: £ 15.98 GBP

    — by Mercy 6 days ago


  • Please I placed an order on 3rd June 2022. I haven't received the order.
    Item no: SWS021959260N
    Amount: £12.99 GBP
    Postage: £ 2.99 GBP
    Total: £ 15.98 GBP

    — by Mercy 6 days ago


  • Hi I ordered two pairs of shoes 1 Pink pair and 1 Blue pair in size 4 which came earlier but unfortunately they are way to big for me how can I return these and order them in a size 3 please I absolutely love them so was disappointed that they were to big. BA140TE

    — by Mrs Sandra Kirby 6 days ago


  • Hi I ordered two pairs of shoes 1 Pink pair and 1 Blue pair in size 4 which came earlier but unfortunately they are way to big for me how can I return these and order them in a size 3 please I absolutely love them so was disappointed that they were to big. BA140TE

    — by Mrs Sandra Kirby 6 days ago


  • I ordered off this site , haven’t gotten my order & it says delivered. There’s no info on how to contact the company. This is a poor site . I just want a refund & my card canceled

    — by Denise Nesbitt 1 week ago


  • Bonjour,
    J'ai acheté 3 articles chez vous en date du 27 mai. Je veux retourner 2 des 3 paires de sandales et recommander d'autres grandeurs car ça ne convenait pas. Comment dois-je procéder?

    — by Caroline Forget 1 week ago


  • Hi I placed a order with you guys and I never got a conformation email or a tracking number?

    — by Heather 1 week ago


  • What Is your phone number the customer service

    — by Sharon Thornton 1 week ago


  • I have not received any information on my order nor have received it. Invoice #2215522234175311848825411

    — by SUSAN BREES 2 weeks ago


  • I ordered shoes was deducted from my bank but no order or emailed l

    — by Terry spencer 2 weeks ago


  • I ordered 2 Men outfits and haven't received them yet nor did I get a tracking number... I wish I had read where these people are dissatisfied with your company...I would not had ordered anything... please send me my order or refund my money...

    — by Priscilla Byers 2 weeks ago


  • Where is my package or my refund

    — by Timothy Kilpatrick Bridges 2 weeks ago


  • I ordered shirts on line and it looks to be a fake company do I have an order placed ty

    — by Hayley Rosenblatt 2 weeks ago


  • Ordered 4 pants set on may 16, 2022 order#M-NA229885 at $93.04 and haven't received anything pertaining to the order. Please send right fitting of clothing. I wear a large in American clothing and I'm hoping an extra-large in your size will. Maybe, I should have ordered a larger size a 1X or a 2X. If clothing aren't true to fit then send size that's equivalent to my size (large). It's been nearly 30 days and still no delivery. If order not received in the upcoming week , then, you must refund my money back into my debit card.

    — by Jerry Christmas 2 weeks ago


  • Checking on my order that I placed on May 31 , order #S029099395508381 for $73.12. Please let me know when it will be delivered.

    — by Irma Garcia 2 weeks ago


  • I ordered 4 of the silk like stretch suits the pants are to short for me, I have a 34" inseam. Love the suits pants are just to short. What can be done?

    — by William Johnson 2 weeks ago


  • I m trying to change the sizes of the items I purchased. How possible?

    — by Lorenzo Richard Stryker 2 weeks ago


  • J fait une demende hier j’aimerai savoir kand est ce que je doit recevoir mon courier

    — by Jaboui 2 weeks ago


  • My order was cancelled. How do I get a refund!?

    — by Willie Richardson 3 weeks ago


  • Have you reieved my order the order number iss029099696205 and you all took 1374 off three times and it suppose to be once

    — by Bettie Cade 3 weeks ago


  • Have you reieved my order the order number iss029099696205

    — by Bettie Cade 3 weeks ago


  • Yes I made a order this morning but I got my friend the wrong shoe size it was suppose to be size 10

    — by Rose Okpala 3 weeks ago


  • Need tracking number for my order

    — by Antoinette Green 3 weeks ago


  • I have recently ordered some khaki sandals from you. I had an email to say I needed to continue my order , which I did, but now I have 2 pairs of sandals on the way and the money has already left my account. How do I cancel one of these and get my money back to my account.

    Many thanks,
    Georgina

    — by Georgina Gale 3 weeks ago


  • I want to ask about my Order

    — by Majhol 3 weeks ago


  • My order number is SO29097659635796
    and I'm supposed to receive it 2 days ago but I haven't get it

    — by Aishat Lateef 3 weeks ago


  • I'm suppose to receive my order since May 29 but I'm yet to receive it

    — by Aishat Lateef 3 weeks ago


  • Sex boy service contract number 8167724640

    — by Shiva shiva 4 weeks ago


  • Order 4 jackets wrong size want a refund order number G22923.

    — by Virginia Jones 4 weeks ago


  • Order number G22923
    Order 4 jackets wrong size want a refund

    — by Virginia Jones 4 weeks ago


  • Hallo, ich muss ein paar Schuhe zurückschicken, da sie zu groß sind. Angeblich EU 39 ist aber 42. Jetzt brauche ich einen Retourenschein oder die Adresse für die Retoure.

    — by Gabi Stüber 4 weeks ago


  • I have ordered 2 items yet I was never given an estimated delivery date or anything of the sort nor did I receive a confirmation email but the payment has been withdrawn

    — by Jessica Schoenbeck 4 weeks ago


  • I got two pairs of wrong size shoes I would like to get the right size

    — by Faisal Jaradat 1 month ago


  • i
    my name is lucy digiovanni i recently placed an order i would like to know when am i going to receive my order

    — by lucy digiovanni 1 month ago


  • I had ordered two hummingbird feeders order number G18760 my total was $26.29 when I receive them they were these little tiny maybe 3 ounce hummingbird toys I’m not even sure what to call them they were so little they look like a child’s toy instead of hummingbird feeders I would like to have a refund or have the right hummingbird feeders
    sent to me this is the second time I have try to reach out to someone about my items I hope I will get a response this time thank you Elaine Witmer

    — by Elaine Witmer 1 month ago


  • I purchased eight clothing items from you all only one item fit I need to return the rest of it for a full refund

    — by Robert Hutchison 1 month ago


  • I purchased a hummingbird feeder from you. It is such cheap quality I do not want it. How can I return and get a refund?

    — by Sally A Dizon 1 month ago


  • I PLACED AN ORDER AND IT WAS SENT BACK TO THE WARE HOUSE I MADE MY PAYMENT TO KLARNA I STILL WANT THE ORDER THE # IS SO29097444386120 MRS SHEILA STEPP 5346 SHORT DRIVE FRUITLAND PARK FLORIDA 34734 352-702-8713 THANK YOU VERY MUCH

    — by SHEILA STEPP 1 month ago


  • I received my order today and the box it came in was smashed and the hummingbird feeder was broken and three pieces. Absolutely useless. Please refund my money as soon as possible

    — by Barbara Tway 1 month ago


  • Tengo una compra con ustedes, quier saber cuando llega

    — by Maria sol Bruna 1 month ago


  • The waist size was too small please can you was too small please can you send me size 30 size 36 and a return return label to send back

    — by Richard mead 1 month ago


  • I wish to send back trousers as they are too small in the waist Would like replacements Waist size 36 Thank you

    — by Richard mead 1 month ago


  • I have bought some flip-flop sandals in like four other pair of shoes. On my flip flops I received two left feet what is up with that. I waited a month for my order I will no longer be ordering from you people I want my right foot mailed to me

    — by Susan Early 1 month ago


  • please answer me
    yes my package will arrive for not waiting at the empty

    — by Ali 1 month ago


  • I still haven't received my package
    i am waiting more than 20 days

    — by Ali 1 month ago


  • I want to return a product order # G21412, the website doesn’t show this order when I try to log, how do I return?

    — by Diane Ehrle 1 month ago


  • I have order fishing rod tripod and you sent me a message with a ref 0snd.com/v08VHE
    Can explain my cart on hold you have received my money.

    — by James Mullins 1 month ago


  • I'm checking on an order I placed to see if it shipped and when will it arrive. Thank you for your help! Invoice ID 2211422364061311555346133
    Transaction ID 95C79297K82494641

    Purchase details
    Shirt(ItemNO:MTT021484759N)
    Shirt(ItemNO:MTT022308336N)
    Wear(ItemNO:MTT022767639N)
    Wear(ItemNO:MTT022767639N)

    — by Michael Edwards 1 month ago


  • J'ai passé une commande hier. Je n'ai pas reçu le mail de confirmation. Pourquoi ?

    — by Forel Marielle 1 month ago


  • Hi I received my slippers today but unfortunately you’ve sent me wrong size plz let me know how could I get the right size nd how to return this pair. My order number is SO29097561880990 .

    — by Baljit kaur 1 month ago


  • SIRS, I AM A SENIOR CITIZEN OF LEGAL BACKGROUND. I CHOSE ITEMS OF $200 TO BE SHIPPED TO USA CLINTON IOWA. I HAVE NOT PUT MY CARD DATA YET BEFORE YOU ANSWER MY WORRIES: I SHALL BE WAITING POSITIVE RESPONSE FOR PROMOTING YOUR BUSINESS:
    1- are you legit?
    2-can my shipment arrive to usa before june 2022 because I AM FLYING TO EGYPT ON THAT DATE AND TAKE THE ITEMS FOR RELATIVES GIFTS?
    3- HOW TO COMPENSATE ME IF DELAYED OR FUNDS LOST?
    WHWERE ARE YOUR CLEAR TRANSPARENT LANDLINE AND CELL PHONES TO RESPOND TO YOUR SERIOUS CUSTOMERS CUSTOMERS?
    THANK YOU
    MY CELL USA
    5632491372

    — by DR AL SAYED EL QULALI 1 month ago


  • Sehr geehrter Damen und Herren,

    ich habe zu zweit mal bei Ihnen Klamotten gekauft .

    Und wurde bei mir gekommen,aber flasch.

    Ich habe Große M bestellt, aber Sie haben Große L geschickt.Warum machen Sie das?

    Und ich habe Anzug bestellt und ist nicht richtig gekommen nur das Jacke.

    Was ist los?

    Und Sie haben mir eine erste Meinung geschickt?


    Bitte antworten Sie mir?


    Mit freundlichen Grüßen


    Efrem Solomun


    Linke

    YT2212521272243509

    — by Efrem Solomun 1 month ago


  • I need to return my product, the size is too large, the quality is inferior and they smell. I do not have capability of sending picture of bar code, Below is code number. 9361 2109 1425 0008 1900. REfund full amount.

    — by Gail C Hernblom 1 month ago


  • why haven't I received any info on my order or response to my email? will I get the items I ordered, or did I just lose my money? I never bought from you before and I am concerned because you are not giving me any information.

    — by Carmen Rivera 1 month ago


  • No Complaint I received a refund fir products that dont Fit. They brand new unused n i woyld like to return the products. I need a return address r label.

    — by Patricia Marshall 1 month ago


  • I want to know what's happening with my order?

    — by Gregory Lee Norfleet 1 month ago


  • Habe ein paar Schuhe in falscher Größe geliefert bekommen.statt 41 bekam ich 43

    — by Lars Quaiser 1 month ago


  • I will like to have a return label for a package.

    — by Deonandanie Hemraj 1 month ago


  • What address do I send back my return item

    — by Jackie LeBlanc 1 month ago


  • Want to know where my order is. Two tracking numbers have expired

    — by Marsha Broome 1 month ago


  • I was charged tripled for my order

    — by Indira Estefano 1 month ago


  • Hello there. I made two orders today, if someone can please send me a tracking number, estimate time of the delivery by email or give me a call.
    Indira Estefano
    561-460-2652
    [email protected]

    — by Indira Estefano 1 month ago


  • Having a very big problem to try and send something back to you you they are asking for the order number the order number I have is SO29095499752109 its regarding my green chiffon dress the package sta xl bur the dress us 3xl u would like to return it and have a refund please many thanks mrs adams

    — by Eve Adams 1 month ago


  • Waiting for my order

    — by Teresa Kendall 1 month ago


  • Cómo puedo relisar una compra en esta app

    — by Alem green 2 months ago


  • Hi
    I placed an order with this Whorlee on the Tiktok app. 12th of December & I still have not had my item & I was charged an extra £15 they took from my account without permission

    — by Billie-jo 2 months ago


  • February 21st. I purchased( 3/short sets) I requested large sets! You SHIPPED SHIRTS ONLY, size ×3,×5 & ×6,! NI SHORTS! MY CREDIT CARD IS REVERSING THE PAYMENT.CALL ME AT 708)625-6015.

    — by KENNETH JONES 2 months ago


  • I'm trying to figure out where my package is

    — by Orin C Tyrell 2 months ago


  • I returned the items to you when will my card get refunded?

    — by Brandy Clark 2 months ago


  • Order#M-NA199202 can't seam to get an update on when my order will arrive

    — by Roxann Grochoske 2 months ago


  • I need an address for sending an item back

    — by MS HEATHER T THOMSON 2 months ago


  • My order of 2 long sleeve tops went through my bank on 7th April for $56.07...no order no. or info ......what is going on , so please contact me via me email address please

    — by Terry Williamson 2 months ago


  • My order of 2 long sleeve tops went through my bank on 7th April for $56.07...no order no. or info of anything has been sent to me....mens street print fashion round neck l/s casual t-shirt $16.99 plus my 3d style men's unisex 3d print geometric graphic print long sleeve $25.99 plus 9.99 shipping.......what is going on , so please contact me via me email address please

    — by Terry Williamson 2 months ago


  • I want to find out updates on 6 women clothing I bought from ur company. The purchase numbers are: WS 51532-1 WS51532-3. WS 47993-2.WS 54306-3.WS 53598-1. WS44848. I wanted to travel with those items for my wife. Tnks

    — by Israel Uboh 2 months ago


  • I ordered 3 Himalayn salt lamp, its already paid the amount $103.36. Then I got the mail said my order was cancelled why? I want my money back.

    — by Cherry Cockerill 2 months ago


  • I ordered 3 Himalayn salt lamp, its already paid the amount $103.36. And I got the message today that my order was cancelled. If you can cancelled my order then I want my money to return. Don't be scammers guy I ordered I pay now you telling me my order was cancelled after 2 weeks you get my money? If you can't deliver my order then just give my money back or else I will report your Web site.

    — by Cherry Cockerill 2 months ago


  • doesn t fit how do i return

    — by rochelle brownfield 2 months ago


  • I don't use this account anymore.

    — by Faith Miller 2 months ago


  • I have bought a watch a watch from holy which is a phone watch a smartwatch and the watch don't hold a charge and I bought a earpiece for 499 the watch was 1599 the watch don't hold a charge and I wonder what should I do should I how do I send it back to you cuz I just got to watch if you look up on the purchase you will see that you just sent me to watch and everything in the earpiece and they don't work

    — by Gregory Brown 2 months ago


  • I have bought a watch a watch from holy which is a phone watch a smartwatch and the watch don't hold a charge and I bought a earpiece for 499 the watch was 1599 the watch don't hold a charge and I wonder what should I do should I how do I send it back to you cuz I just got to watch if you look up on the purchase you will see that you just sent me to watch and everything in the earpiece and they don't work

    — by Gregory Brown 2 months ago


  • Hi my names is Norma Nevárez, a few months ago I ordered $119.00 dlls worth of shoes the post office returned the order back to u and u were supposed to re-send the order back to me to POBox 1412 Somerton Arizona Im tired of waiting so can u please refund me my money back asap.

    — by Norma Nevarez 2 months ago


  • Hi my name is Norma Nevarez and a few months ago I ordered $119.00 dollars worth of shoes but I never received none of the 5 pairs I ordered u said u were gonna reset it but I’m still waiting so can u please refund me my money back Please I’m tired of waiting so please refund me my

    — by Norma Nevarez 2 months ago


  • I ordered some women dress and shoes, what I received are larger sizes, I want to return them for right sizes. Could you please help me with address? I live in Berlin - Germany. Thanks

    — by Samuel Adjei-Baffour 2 months ago


  • I need a refund from wholee

    — by Wendy Gonzalez 2 months ago


  • Mein best.nm.S029092790896762. Ich bestelle viele sachen,etwas paßt etwas zu groß Ich möchte etwas zurück schicken.Rest möchte ich bezahlen. Ich brauche Retoure Schein. Bitte. Danke.

    — by Anna Rudolf 2 months ago


  • Mein best.nm.S029092790896762. Ich bestelle viele sachen,etwas paßt etwas zu groß Ich möchte etwas zurück schicken.Rest möchte ich bezahlen. Ich brauche Retoure Schein. Bitte. Danke.

    — by Anna Rudolf 2 months ago


  • I bought two pairs of trainer which are way too big so I'd like to send them back please No one will give me your address.wholee .

    — by Mrs Beverley A Moorat 2 months ago


  • I just recieved the two pair of shoes i ordered. However they are the wrong size. I ordered 8 and got 8.5 which are too big

    — by Inez Brown 2 months ago


  • Where is my order? I ordered my chair on 02/13/2022 through WHOLEE Furniture money was taken from my account and i have not received my office chair!my order number is WF26006 and my account number is 4407568283532.. you have no phone number and it practically impossible to contact anyone!

    — by Alex Gallegos 2 months ago


  • Ich möchte meine Ware zurücksenden und bitte um einen retourenschein

    — by Brankica Stankovic 2 months ago


  • Still no reply regarding my last order wrong sizes sent what does it take to get a reply or as implied in some of your reviews you just don't bother maybe I will have to post my own review

    — by Ronald Moult 3 months ago


  • My order has been cancwlled by wholee amd i dont know why aa youve alredy taken your payment feom my bank account please sort this asap

    — by Andrew williams rose 3 months ago


  • I ordered two Jeans slim.size 26 and 36.But I saw in the statut you putted two jeans size 36.

    — by Nancy Kesa 3 months ago


  • Hi

    I ordered some trainers from you and I wanted a UK 4.5 37 and you sent me a UK6 39. How can you resolve this issue. Thanks

    — by Ms Veronica Barlow 3 months ago


  • Kako mogu vratiti haljinu natrag?Ne odgovara mi velicina

    — by Brankica Stankovic 3 months ago


  • Where is my order

    — by Chantelle 3 months ago


  • Kiero ase una debolucion

    — by Apolinar 3 months ago


  • Tengo un problema con un producto k compre en línea y no lo kiero el producto no es como yo lo espera kiero devolverlo

    — by Apolinar 3 months ago


  • I ordered two pairs of shoes they are too big need to order small ones just received them yesterday March 24th need to know how to return them or get my refund I went on their site put my password my email in still cannot get through went to their return policy and it comes up and says where my account is no orders why don't you go to try to get a phone number can I get nothing so please try to help me thank you

    — by Pat Johnson 3 months ago







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