Published by Water Systems Inc. on Sep 1, 2023

Report an issue with Utility Billing Services.
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Why should I report an Issue with Utility Billing Services?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Water Systems Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Utility Billing Services

1. Utility Billing Services Payment App allows customers quick and easy access to view and pay their utility bill from a mobile device.

2. Users can save their account information as well as store credit cards securely as an added convenience to expedite the payment process. •View and pay utility bills in less than a minute. •Login credentials are encrypted and stored for secure and quick access. •Credit card information can be securely stored to simplify payments or one-time payments are available. •No credit card information is stored on the device allowing users peace of mind when making online payments.

Utility Billing Services Customer Insights

1. Plus the app is frustrating to set up and use.It works but developers didn't account for credit/debit cards that have a security code beginning with a zero - the system removes the proceeding zero(s) and throws an error that not enough characters have been entered.

2. Finally, add 5 bucks to your bill for the "convenience" of paying online.You charge a $5 convenience fee or you can risk using trash USPS to send a check.

3. COULD NOT GET THREW.Freezes or error and this is probably to get you with a late charge!!Easiest bill app I have ever used.

4. $5.00 fee if you pay the bill in line, this is smelling ,,,,,they as well asking you bank account,,,,,Could'nt get the app, Maybe it was the Internet.

5. I'm sorry but I'm not paying for the luxury to pay my own water bill.

6. I can click "view bills" but then when I try to click "view" to view the pdf it acts like it opened, but nothing has.

7. They say they have free automatic withdrawals but charge a convenience fee for every option.

8. Don't bother with this app and just send a check with a stamp, that would be way cheaper.

9. I checked settings to make sure the permissions are turned on and they are.

10. America sucks more and more.No this system do not work, cant get connection to pay .

11. If I could give it zero stars I would.Such a waste of time.

Steps to Troubleshoot & Fix Utility Billing Services Issues

1. Fix Utility Billing Services Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Utility Billing Services: Restarting the app will resolve most errors.
  2. Update the Utility Billing Services App. Here is how:
    1. On Android goto PlayStore » Search for "Utility Billing Services" » Open Utility Billing Services » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Utility Billing Services » click "UPDATE".
  3. Clear Utility Billing Services app cache: Clearing cached data will force your app to retrieve the latest data directly from Utility Billing Services servers.
    1. On Android, goto Settings » Apps » Select "Utility Billing Services" » click Storage » click "Clear Cache".
  4. Check Utility Billing Services app permissions. If any of these permissions required to use your device's features are disenabled, Utility Billing Services might not work.
  5. Uninstall and reinstall Utility Billing Services. If nothing else has worked, completely uninstall Utility Billing Services then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Utility Billing Services not working


2. Fix Utility Billing Services Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Utility Billing Services be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Utility Billing Services not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Utility Billing Services may not be able to connect to the Internet when running in the background.

Reported Issues