Contact Walker Tracker Customer Service

Why should I report an Issue with Walker Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Walker Tracker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Walker Tracker step challenge app automatically logs steps or allows manual entry from pedometer readings.

2. Walker Tracker app for custom walking challenges for corporations, municipalities, and educational institutions.

3. Convert popular exercise and activity into steps and challenge friends or coworkers.

4. Integrates with Apple Watch, Apple Health and nearly all activity trackers & step counters.

1. The app says it's connected to Google Fit under the "Manage Devices" screen but the main screen still reads "not connected" and the steps remain at zero.[Update] Disconnected and reconnected several times and finally got it to work.

2. Every single day when I come home from work and take my Fitbit off and do a finally sync on it's app then switch over to Walker Tracker it is ALWAYS 1500 steps or more off.

3. Sometimes it will,but most often it won't! POS!!! My work does challenges thru this app and I work outside so I rack up a good amount of steps daily.

4. Also, the app doesn't always update steps properly from the Fitbit app.

5. Really, don't waste your time with this app.It does not work with Samsung Google fit.

6. [Original] Doesn't work with Google fit.

7. The app doesnt allow me to change the date range like the web.It states that the app will import steps from Google Fit.

8. Just a huge waste of my time and doesn't offer me any added value anyway.The website has more functionality than the app.

9. Then gives you o option to add the steps it doesn't pick up.

10. Leaderboards graphs have a problem: the highest leaders all show the same bar distance even though they have vastly different number of steps.

11. I think it only shows weekly totals, so many, many people in my company are posting about their steps not adding up.

1. Fix Walker Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Walker Tracker: Restarting the app will resolve most errors.
2. Update the Walker Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Walker Tracker" » Open Walker Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walker Tracker » click "UPDATE".
3. Clear Walker Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Walker Tracker servers.
   1. On Android, goto Settings » Apps » Select "Walker Tracker" » click Storage » click "Clear Cache".
4. Check Walker Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Walker Tracker might not work.
5. Uninstall and reinstall Walker Tracker. If nothing else has worked, completely uninstall Walker Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Walker Tracker not working

2. Fix Walker Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Walker Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Walker Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Walker Tracker may not be able to connect to the Internet when running in the background.