Published by VolunteerSpot on Oct 26, 2023

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Why should I report an Issue with Sign Up by SignUp.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VolunteerSpot to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sign Up by SignUp.com

1. Organizers, you can schedule and manage all the people and things you care about: volunteer calendars, parent-teacher conferences, event registration, potlucks, office hours, mutual aid, snack duty, tournaments, festivals, giving trees, cookie booths, classes, prayer circles, ushers, greeters, vaccination clinics and more.

2. Join 22 million teachers and parents, business and nonprofit leaders, community and church members, coaches and teams, volunteers, friends and coworkers who trust SignUp to save time and achieve remarkable outcomes.

3. If you’ve been invited to participate, you can quickly sign up, pay dues and fees, track volunteer hours, get automated reminders, sync to your phone calendar and more! (Invitation link required to participate.

4. During the pandemic, SignUp supports safe occupancy management, social distancing and contact tracing at your workplace, house of worship, school, HOA and municipality.

5. The easiest way to organize group events, activities & conferences!

6. This ad-free companion to SignUp. com makes planning and managing SignUps a breeze.

7. Easiest way to Plan your Events & Activities! Easiest Way to Sign Up!

8. If you need us, you can always find us at support@signup.

Sign Up Customer Insights

1. SignUp lets everyone get in to work out safely and I like that I can send new invites and manage changes in limit levels right from the app.Awful! Not even a real app! And I paid for it!!! All it does is send you an email! Terrible!!!This app is literally not even functional for even one thing after the update that happened on the 30th.

2. It can only send you an email to give you the information.Not letting me interact with our signups.not very goodGreat app but it kills signing up for multiple events and after signing up each time it takes you to the top of the calendar even if you had signed up for something in the 9th month down and would like to select the next day's spot as well.

3. And back took you back one not to the top of the main page.Not worth purchase, use mobile site! I've purchased apps assuming the cost added benefit in additional features or accessibility.

4. I wish I read the helpful reviews before purchasing.I thought the app will have full functionality for the organizer, and it does not.

5. Dont bother installing, you end up having to go to the website to manage anything or uodate settings.

6. If it were free, sure but im nit oaying for an app that then takes me to a free website to use all the features.

7. Plus i already pay for the service so its annoying to them have to pay for an app that is just giving you an overviewSignUp makes it easy to manage our gym.

8. When Covid first hit we used a paper sign up sheet for the condo gym and it was a mess.

9. At bare minimum it could save your login and it does NOT.

10. On top of that, you have to log in every time you open the app, and there's not even an option to remember username/password.

11. Would be nice if they could code it to remember your spot.

Steps to Troubleshoot & Fix Sign Up Issues

1. Fix Sign Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sign Up: Restarting the app will resolve most errors.
  2. Update the Sign Up App. Here is how:
    1. On Android goto PlayStore » Search for "Sign Up" » Open Sign Up by SignUp.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sign Up » click "UPDATE".
  3. Clear Sign Up by SignUp.com app cache: Clearing cached data will force your app to retrieve the latest data directly from Sign Up servers.
    1. On Android, goto Settings » Apps » Select "Sign Up by SignUp.com" » click Storage » click "Clear Cache".
  4. Check Sign Up app permissions. If any of these permissions required to use your device's features are disenabled, Sign Up might not work.
  5. Uninstall and reinstall Sign Up. If nothing else has worked, completely uninstall Sign Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sign Up not working


2. Fix Sign Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sign Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sign Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sign Up may not be able to connect to the Internet when running in the background.

Reported Issues