Published by Best Video Editor: Photo Editor & Crop Trim Video on Jul 13, 2024

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Why should I report an Issue with Collage Maker: Photo Layout?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Best Video Editor: Photo Editor & Crop Trim Video to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Collage Maker: Photo Layout image 1 contact Collage Maker: Photo Layout image 2

Collage Maker Customer Insights

1. Every other button you press brings up a forced full screen adThis app uses an excessive amount of advertisements... So much so that each page change encounters a different ad, and some are ones that require you to watch for 5 seconds.

2. That created such long load times that I uninstalled before finishing a single collage.Incessant ads, moreso than other free collage makers.

3. Now I can't access a certain layout for 6 photos & even after clicking the option to watch an ad to unlock the layout nothing happens (ongoing issue for over 2 months).

4. Certain features require watching adds to unlock special features... Which is well worth it.

5. I haven't yet found out if these features are carried over to my next collage... But it has worked for me very well 5 stars!Terrible.

6. When I first downloaded this app there were a decent amount of features available for free.

7. I understand apps need to feature advertisements, but the sheer amount used on this app doesn't make for a pleasant user experience.

8. Find another one :(Every page has at least one advertisement and none of the features will load until the ads do.

9. Uninstalling since viewing ads 2 unlock layouts doesn't work.Very easy, professional quality.

10. Looking at 5 30 second ads in the process of making one collage is obnoxious.

11. Now it seems like all the good stuff is locked behind a paywall (including some stuff that used to be available for free).

Steps to Troubleshoot & Fix Collage Maker Issues

1. Fix Collage Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Collage Maker: Restarting the app will resolve most errors.
  2. Update the Collage Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Collage Maker" » Open Collage Maker: Photo Layout » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Collage Maker » click "UPDATE".
  3. Clear Collage Maker: Photo Layout app cache: Clearing cached data will force your app to retrieve the latest data directly from Collage Maker servers.
    1. On Android, goto Settings » Apps » Select "Collage Maker: Photo Layout" » click Storage » click "Clear Cache".
  4. Check Collage Maker app permissions. If any of these permissions required to use your device's features are disenabled, Collage Maker might not work.
  5. Uninstall and reinstall Collage Maker. If nothing else has worked, completely uninstall Collage Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Collage Maker not working


2. Fix Collage Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Collage Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Collage Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Collage Maker may not be able to connect to the Internet when running in the background.

Reported Issues