Published by Mashreq

Report an issue with Mashreq Qatar.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mashreq Qatar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mashreq to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mashreq Qatar Customer Insights

1. 👎👎👎👎👎Very very very bad software please do no install this , I tried more than 10 times but did not get OTP number..I cant add a benificery account using this app.i watched some videos in youtube to know.they are saying i can see manage benificery button on top but i cant see that option on it.how can i transfer money to my indian account from my qatar mashreq accountVery Bad service, especially in Ramada Branch, app also worst....Number one worst bank i ever delt with... customers service no professionalism at all.

2. Aftet entered the password it's showing only lines...! I restart the phone 3 times no solved!Once log in its shows only a blak screen with separated lines for account summary, credit card, Loan etc.

3. in cases of complaints/or issue that need to be acted quickly😐Used to be good, but since past 3 years, Mashreq is one of the worst bank in Qatar, and staffs are very rude and arrogant.

4. Most employees are arrogant.Its been quite inconvenient to contact or reach out to your customer service nos.

5. Once clicked on each segment, tha app showing the details as previous version.

6. Please debug the issue ASAPI dont know why i cant log in.

7. Poor apps poor service.

8. Its showing users id locked.

9. I don't know what happened but since yesterday i cannot open my application.

10. I don't give them even one 🌟 in rating.

Steps to Troubleshoot & Fix Mashreq Qatar Issues

1. Fix Mashreq Qatar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mashreq Qatar: Restarting the app will resolve most errors.
  2. Update the Mashreq Qatar App. Here is how:
    1. On Android goto PlayStore » Search for "Mashreq Qatar" » Open Mashreq Qatar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mashreq Qatar » click "UPDATE".
  3. Clear Mashreq Qatar app cache: Clearing cached data will force your app to retrieve the latest data directly from Mashreq Qatar servers.
    1. On Android, goto Settings » Apps » Select "Mashreq Qatar" » click Storage » click "Clear Cache".
  4. Check Mashreq Qatar app permissions. If any of these permissions required to use your device's features are disenabled, Mashreq Qatar might not work.
  5. Uninstall and reinstall Mashreq Qatar. If nothing else has worked, completely uninstall Mashreq Qatar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mashreq Qatar not working


2. Fix Mashreq Qatar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mashreq Qatar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mashreq Qatar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mashreq Qatar may not be able to connect to the Internet when running in the background.

Reported Issues