Contact VietinBank iPay Customer Service

Why should I report an Issue with VietinBank iPay?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VietinBank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. VietinBank iPay Mobile – Universal Digital Bank for Individual Customers of VietinBank. - Account management: Open your account online with eKYC; Choose your account number as per your wish; Choose a nickname for your account (Alias); Personalize your account’s QR code; 24/7 money transfers; Share account balance changes, etc. - Card management: Open/Close your payment card; pay credit card outstanding balance plus hundreds of offers up to 50%++ at our merchants when you pay with your card. - Superior payment solutions: diverse choices of bill payment, automatic payment scheduling; QRPay, etc.

2. VietinBank iPay Mobile also provides a list of partner sites and promotions, smart search for Branches & ATMs customized with the customer's address information, Big Data & AI-powered recommendations to customers.

1. The system seems to have some problem, even with correct password, it still denies log in so becareful, not to try 5 times same password or you will be locked.App của vietinbank quá bất tiện và mất thời gian vì chức năng nhận diện khuôn mặt không nhạy, do công ty bắt xài để ck lương chứ có mướn cũng không rớ tới.

2. Secondly, if I have the wrong password or username, the account will be locked but the app keep saying like above.

3. The App notices "You have the wrong username or password" but: Firstly, I can still log into my account on Vietinbank's Website.

4. Good choice.Used to function ok and could log on but the recent updates in the last 2 months made it worse.

5. I can't log in to my account, even though the password and username are correct.

6. I need to your answer for this problemGood app but it seems clients will be asked to set up again sometimes even after fingerprint has been registered.

7. The last update was supposed to be a big success with a brand new shiny feature: Soft OTP.

8. How is this a trustworthy app when I need to make a transaction?The new interface of application is so awesome.

9. Also there is no warning that after 5 times of failure to log in, Ipay is locked and to unlock is very time consuming.

10. It's such an inconvenient app that it takes me ages to recognise my face every time I make a money transfer.

11. Other than that, there were no apparent lags, and the new interface is certainly better.The app contains ads, tons of ads all day all night.

1. Fix VietinBank iPay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VietinBank iPay: Restarting the app will resolve most errors.
2. Update the VietinBank iPay App. Here is how:
   1. On Android goto PlayStore » Search for "VietinBank iPay" » Open VietinBank iPay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VietinBank iPay » click "UPDATE".
3. Clear VietinBank iPay app cache: Clearing cached data will force your app to retrieve the latest data directly from VietinBank iPay servers.
   1. On Android, goto Settings » Apps » Select "VietinBank iPay" » click Storage » click "Clear Cache".
4. Check VietinBank iPay app permissions. If any of these permissions required to use your device's features are disenabled, VietinBank iPay might not work.
5. Uninstall and reinstall VietinBank iPay. If nothing else has worked, completely uninstall VietinBank iPay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VietinBank iPay not working

2. Fix VietinBank iPay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VietinBank iPay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VietinBank iPay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VietinBank iPay may not be able to connect to the Internet when running in the background.