Contact Vimojo Customer Service

Why should I report an Issue with Vimojo Mobile Journalism suite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Videona Socialmedia to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. black camera viewGran aplicación para grabar, editar y compartir vídeo, todo de una manera sencilla y fácil.

2. Why do you need access to my contacts?It has all permissions but camera is black.

1. Fix Vimojo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vimojo: Restarting the app will resolve most errors.
2. Update the Vimojo App. Here is how:
   1. On Android goto PlayStore » Search for "Vimojo" » Open Vimojo Mobile Journalism suite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vimojo » click "UPDATE".
3. Clear Vimojo Mobile Journalism suite app cache: Clearing cached data will force your app to retrieve the latest data directly from Vimojo servers.
   1. On Android, goto Settings » Apps » Select "Vimojo Mobile Journalism suite" » click Storage » click "Clear Cache".
4. Check Vimojo app permissions. If any of these permissions required to use your device's features are disenabled, Vimojo might not work.
5. Uninstall and reinstall Vimojo. If nothing else has worked, completely uninstall Vimojo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vimojo not working

2. Fix Vimojo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vimojo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vimojo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vimojo may not be able to connect to the Internet when running in the background.