Contact Video Editor APP Customer Service

I need a refund. I no interest in using this app I used a trail but still got charge because of this my bank account is going bounce. Please help

I was charged 59.99/automatically without my authorization this needs to be canceled and refunded!

Hey please I really need my 61.99 back as due to me having financial problems at the moment and thought I already have cancelled the subscription witch I haven't please please please

I signed up for the 3 day trial and my card immediately got charged for $59.99. I canceled the subscription and it says a, "next payment" is due 03/02/2023. And never says anything about giving me back my money. What the heck!!!! I just wanted to find out the the video FX were something I could use. I don't need or want the app. Please help me

I paid for a year and my old phone messed up. I got a New phone and they trying to recharge me $60+ all over again. How can I activate my paid app on my New device?

I paid $60 something for a year with VivaCut on my old LG5 last month, but it's messed up so I got a new phone and I tried to upload the app to my New phone but it trying to recharge me all over again. I paid for a Year. So how can I get my app on my New phone for what I paid for?

Hi! Just right now, I accidentally purchased the subscription for Viva Cut Pro. Are there any ways to get a refund? Cause I am still a student, and I need that for my applicatiob in universities. Please. I need it immediately.

I would purchase one, but I think I could not afford this 1 year in one purchase as I am still a student and I have a lot of priorities and bills to pay for university.

Please. I need a refund.

Hi!

Just right now, I accidentally purchased the subscription for Viva Cut Pro. Are there any ways to get a refund? Cause I am still a student, and I need that for my applicatiob in universities.

Please. I need it immediately.

Hi!

Just right now, I accidentally purchased the subscription for Viva Cut Pro. Are there any ways to get a refund? Cause I am still a student, and I need that for my applicatiob in universities. Please. I need it immediately.

I thought I canceled my 3 day trial 24 hours in advance, but was still billed the $60 for a yearly subscription. If at all possible, I'd like a refund, thank you.

HI I REALLY NEED SOME HELP RIGHT NOW. I'M BEGGING. I DIDN'T KNOW THAT MY GCASH WAS LINKED AND I DON'T KNOW ABOUT THE SUBSCRIPTION. THE MONEY THAT HAS BEEN DEDUCTED WAS FOR MY TUITION FEE. MY MOTHER WILL BE REALLY MAD AT ME. WE ARE NOT FINANCIALLY STABLE AND I'M REALLY SHAKING RIGHT NOW I DON'T KNOW WHAT TO DO. PLEASE HELP ME. 😭😭😭😭😭😭😭

please reply to me
i dont have money left
that money is for my food
I dont use the app
and it charged me yesterday

please refund my money I need that small amount
yesterday the app charged me and I dont use your app
I need my money for food plss notice this message

Pls notice me
its pandemic now I need a refund
I didnt purchase any subscription
and i dont have that app 3 days ago
but now I see my money the app less my money
I dont use the app dont worry and I already request google refund and I already unsubcribe the subscription
can you pls refund in early time I need that for my food :(
thank you

the app cahrges for payment but I didnt have that app and i dont use it
after checking my online money it decrease
can I get my money back I already Unsubcribe it and request a refund

Refund please I was charged 7$!

I downloaded vivacut app earlier this week, but uninstalled it because I discovered it was same as inshot which I already use and besides the annual subscription was more expensive.
However I was debited about 14000 nigerian naira today and I don't have use for the app.
Please how do I get my money back.
Thank you

Hello so i went to use viva cut and it offered a 3 day trial, i clicked yes and it paid full price, i didnt want the full price please refund

I dont want to use it anymore...i want to refund my subscription

Please refund my money. I don't know why you charge me in my acount without confirmation!Its not fair on your app .. Pls refund my money as soon as possible.

I need to cancel the yearly fee. I was trying to cancel free trail and it didn't let me

I need to cancel the subscription I don't want to be charged for the year. I tried to cancel yesterday and it wouldn't let me .

Bustedss replyy mee how many mails i send u ... Lanza busteds ur company wil b closed soon cheating en eating my money alwayssss

I recorded a video against a green screen background and used chroma key to take away the green. When playing the video in the app the background picture is seen and not the green. But every time I try to export the video the background picture is gone and all I se is me against the green screen background

Busteddds of vivacut deducted my moneyyyyy bussteddsssssssssssss

U r not refunding my money im asking from so long i m going to complain on vivacut today to polis .. Wait en c what happens

Dear vivacut, Im manisha rajulapati.. On may 14 i faced a big isssue from vivacut ... And my money got deducted.. I am unable to cancel subscription that option also not there...as my children unknowingly accepted freetrial how kids know about policies and all ..how my children knows subscriptions payment and all... I want my refund i dono im serious about dis issueeee... I want my refund of 1789 soonn... Its not fair on your app .. Pls refund my money as soon as possible.. Im messaging u from may 14 im requesting from 1 week its not fair on ur part never repeat this i want my refund u people wont respond ...busted i want my refund its been 20 days... Pls refund my money taking customers money is big crime cyber crime its hardworked money each rupee is important u are taking asusualy my money i want refund if not ur app should face many consequences its been 25 days almost i.need my money thats it

Dear vivacut,

Im manisha rajulapati.. On may 14 i faced a big isssue from vivacut ... And my money got deducted.. I am unable to cancel subscription that option also not there...as my children unknowingly accepted freetrial how kids know about policies and all ..how my children knows subscriptions payment and all... I want my refund i dono im serious about dis issueeee... I want my refund of 1789 soonn... Its not fair on your app .. Pls refund my money as soon as possible.. Im messaging u from may 14 im requesting from 1 week its not fair on ur part never repeat this i want my refund u people wont respond ...


Sincerely,
Manisha

Dear vivacut,

Im manisha rajulapati.. On may 14 i faced a big isssue from vivacut ... And my money got deducted.. I am unable to cancel subscription that option also not there...as my children unknowingly accepted freetrial how kids know about policies and all ..how my children knows subscriptions payment and all... I want my refund i dono im serious about dis issueeee... I want my refund of 1789 soonn... Its not fair on your app .. Pls refund my money as soon as possible.. Im messaging u from may 14 im requesting from 1 week its not fair on ur part never repeat this i want my refund u people wont respond ...busted i want my refunf its been 20 days

Please cancel my subscription and refund my money. I was charged today by you. I got unathorized charged. I was just using the app for the trial.

Need my money back

thanks

I contacted my bank because I have many deduction from this app. And i find out that is from a cell phone that it was stolen back in January. They told me that you guy need to cancel any subscription and made a refund to my account. All this transaction are being made with out my consent.

Ojosverdes

I have subscribed viva cut pro mistakenly so I want to un subscribe and want my refund Rs.5300

Unauthorised charging on my account I want a refund

Hi! Yesterday I got a message from my bank that there was some money transfer from my bank account and there was your app's name in it. I didn't subscribe to this app. So I'd like to get a refund because this is looks like fraud. I already contacted my bank to block my bank account, but they still asked me to contact you by e-mail so I can get a refund.

Hello! Yesterday I got a message from my bank that there was some money transfer from my bank account and there was your app's name in it. I didn't subscribe to this app. So I'd like to get a refund because this is looks like fraud. I already contacted my bank to block my bank account, but they still asked me to contact you by e-mail so I can get a refund.

Ok so I'm in a bit of a panic, I us ur app for almost everything, and I was using it to edit a school video for my senior class, which is due today. But when I go to my video, it shows me a black screen with a video broken icon. I checked all of my other videos and they are exactly that same. I'm an animator too so this sucks so bad. All of my stuff is broken , please help me please, also I am subscribed to it, 1 year

I recently signed up for a 3 day free trial. I canceled my subscription and want to be sure I won't be charged anything because the app says that my subscription cancels on May 8th.

I want to refund my 771. I purchased it by accident.

I accidentally forgot to cancel my membership and it charged me over $50. I just wanted to try the pro version and i forgot to cancel my membership. Please refund my money i am a student

I have been using your pay monthly app for sometime recently i have created 3 videos however when i go back into app and try and try and biew video is just a blank black image ive had this issue before and contactec you and to this day still no response i request solution immediately

Can you guy’s fix the song

I downloaded the viva cut app and I accidently paid for subscription and that same day I deleted the app and unsubscribed to it and would like my refund money back that was took off my card

Hello, I was editing/making a video on Vivacut and then I went off of it to go to Instagram. When I came back 90% of my clips were gone and they had a little symbol that looked like the clips were broken. And idk how to get them back. I've been working on this edit for over an hour and it would be pretty impossible to remake it. Is there a way you can help me get my clips back/restored? I have a screenshot of what the clips looked liked when I came back and they were gone. Thank you -

I have videos that I edited for my college class about a week and a half ago. I thought I would let it stay there and download it when the assignment is due. I deleted all the original videos on my phone to get space. I went back on the app today and clicked on the edited videos.. It says its there but as soon as i click it the whole video is a black blank space.. I downloaded it and the video came out still black space. I need the video fixed

Hello, you charged me for a month and I canceled it on the app but 8 do not think that the cancel went through. I only wanted to use it for the free trial period and did not use it after, please can you refund me in full and delete my account please.

Hi i cancelled my subscription but money was still taken out of my account.

My Vivacut Pro app is not exporting the video as fast as it used to. After one hour now, it hasn't exported 1% of a 38 minute video.
What should I do?
My account email is 1titusanderson@redacted you should probably use that email address. The bar above won't let me make a correction.

This is not a complaint but a question. So I purchased the one-time purchase VivaCut pro on my Samsung device. Now I have a new apple phone is there any way I can transfer that one-time purchase membership to my apple phone? Or do I have to spend 90$ again?

Hello, I have subscribed 3 days free trail, after that I have debited 2950 from my acctout, without asking permission how it happens, I don't what this subscription, actually activated 3 days, please cancel this and credit my amound back as soon as possible

I made a purchase for viva cut through Google store for one year and I was during the free trial time but I found that I have been charged for one year despite I have cancelled the subscription could you please refund me....

Hi my name is jerry and I'm here to ask for my refund for the viva cut pro because I had already tried thru Google support and was declined so it said to contact the app owners and I had already canceled the subscription is what Google then I checked my bank and it took 64 dollars out and I need my refund because I have Bill's to pay so can I please get my refund

I accidentally bought the premium version of the app where I have to pay yearly. Can you please cancel my subscription and refund my money. Thanks

Paid 60$ for the pro version and cannot use the app because it crashed and is not on the app store anymore. I would like a refund as I have not even gotten the chance to use its pro features after paying 60$ for them.

Rhinoryant@redacted

i want to cancel my account now my mail of my playstore thtedailydunk@redacted

Unknowingly its taken $61.99 from my account. I am a student. Please refund my amount.

I have had a payment of £58.99 taken from my account for this app which is my Christmas money I have not authorised this transaction as soon as I put that 60 pounds in my bank it took money from me I would like a refund or I will be contacting the bank please please give me a refund it’s my Christmas money gone to waste I dident want to sign up to this I never did I had a free trial it never said anything about a yearly subscription which has taken 58.99 from my account please help me I would like a refund imidietly

hello to whom this may concern,

i purchased the vivacut pro feature about a month ago and everything was working fine until a day ago when i was editing and i was ready to export the video but the watermark showed up and wouldn’t go away. i tried to restore it several times and redownloaded the app as well and nothing worked. can some please assist me in fixing this issue immediately thank you

I had a subscription that did not cancel, I have made sure it is cancelled now and wish to request a refund please I have not used the app since charged please could someone help the charge was 58.99 to an Apple phone the name is Ronan badger

I have charged a 60.00 by accident i would like a refund as soon as possible

Hello i want to get a refund on this one year app purchase. I had this app on my phone for about a month and all of a sudden it was purshased with out my consent. I added money to my card and the next day y saw a PAYPAL notification saying i had purshesed this. When i didnt now want to purshace. It was purchased in MEXICAN PESOS a bit more de 600 pesos. I want my money back. I really need it please.

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