Published by Eleos Technologies on Jul 12, 2024

Report an issue with DB Schenker Driver Hub.
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Why should I report an Issue with DB Schenker Driver Hub?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eleos Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DB Schenker Driver Hub

1. The DB Schenker Driver Hub Information Hub (Driver HUB) was designed with you, our valued professional driving team members, in mind.

2. This is your portal to an easier and more efficient life on the road.

DB Schenker Driver Hub Customer Insights

1. The same way we can request a load, there should be a option to request remove or cancel, without calling or typing the load number sending it to our fleet managers.should hook to google maps and automatically show how to get to customer when assigned a load and show the way to fuel stops new drivers would appreciate it because they usually don't have anything but a phone And if we could do are hours from app it would be way more convenient.

2. The worst thing I have come across is that there is no help desk or a help section with FAQs that explain how to do the simple things (like changing your status, accepting a load, starting and ending a trip--I can't do this because of navigation) within the app.

3. He keeps saying he has to keep restarting the tablet to get the app to work properly.This app sucks, from navigation to HOS I have had nothing but problems with this app every time it does an update there is always something wrong with it.

4. Especially on the tablet, the navigation can never find a route, and you have to attach and un-attach trailers to yourself by filling out like 3 forms instead of doing it swiftly on 1.This app was great until they introduced the new Samsung Tablet.

5. I use it on both phone and tablet and still have issues.they are some stuff that could be added to app, like in the history of the loads, we can still see the prise of the line haul and the fsc .

6. Keep up the great work Devs.App was awesome, then they pushed google location services... now it has lost a user.

7. Never remembers data input, and remote service is even worse.makes everything easier, from checking on loads to scanning in paperwork.

8. It's on the phone that the app keeps crashingDad is not a techy guy; I have been trying to help him from afar.

9. So this app sucks now!! 0 stars!! The tablet is fine.

10. and if we could fill out the paperworkGreat app as long is you adjust the cursor if needed, don't like how I can not check messages like you could in people's net.

11. It's a pretty good app to keep track of your loads and HOS, could be better though.

Steps to Troubleshoot & Fix DB Schenker Driver Hub Issues

1. Fix DB Schenker Driver Hub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DB Schenker Driver Hub: Restarting the app will resolve most errors.
  2. Update the DB Schenker Driver Hub App. Here is how:
    1. On Android goto PlayStore » Search for "DB Schenker Driver Hub" » Open DB Schenker Driver Hub » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DB Schenker Driver Hub » click "UPDATE".
  3. Clear DB Schenker Driver Hub app cache: Clearing cached data will force your app to retrieve the latest data directly from DB Schenker Driver Hub servers.
    1. On Android, goto Settings » Apps » Select "DB Schenker Driver Hub" » click Storage » click "Clear Cache".
  4. Check DB Schenker Driver Hub app permissions. If any of these permissions required to use your device's features are disenabled, DB Schenker Driver Hub might not work.
  5. Uninstall and reinstall DB Schenker Driver Hub. If nothing else has worked, completely uninstall DB Schenker Driver Hub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DB Schenker Driver Hub not working


2. Fix DB Schenker Driver Hub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DB Schenker Driver Hub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DB Schenker Driver Hub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DB Schenker Driver Hub may not be able to connect to the Internet when running in the background.

Reported Issues

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