Contact 2nd phone number Customer Service

Why should I report an Issue with 2nd phone number - call & sms?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Free Call & Phone Call & Wifi Calling to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It says FREE US number and FREE calls but NO! YOU HAVE TO SUBSCRIBE to a monthly plan using 40K Credits or annual plan using 110K Credits.

2. Please either reimbourse my purchase or activate the credit, I have an important call to make!Can't load properly!! And very lag! Fix your system!!! Waste of money! auto exit when i am loading the app!!! At first it was working well, but after i purchased 3months validity it turns to be not responding after a month.. What seems to be the problem? Can you please help me with this.

3. Also lately i've not been able to call any number on the app despite having a good amount of credit on it, it keeps saying error, disconnected... Kindly help fix this.

4. If you are interested in getting a second number without sim card, then this app is OK for you.App has been good so far except that it doesn't allow for calls in some certain provinces in canada.

5. This is definitely one of the worst of the bunch.This company litterally STEALS your money, and doesn't give you the service, nore the refund! I paid online, never got the credits.

6. I was satisfied with older version of this until i updated it to newest version it keeps on unresponsive.. Please helpI like the concept of this app, that is getting a second number without buying a sim card.

7. You can have more than 45000 credits and still not able to get a number that cost 39000 credits.

8. They ask us to earn many credits or purchase a subscription in order to get a number.

9. Noiether on the real phones, nor in the emulator.The reason I gave this app 1 star because it is showing me excessive ads even after buying credits.

10. But this app stops immediately while I am earning credits to get a number.

11. Sure you get a free number but dont work.

1. Fix 2nd phone number Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 2nd phone number: Restarting the app will resolve most errors.
2. Update the 2nd phone number App. Here is how:
   1. On Android goto PlayStore » Search for "2nd phone number" » Open 2nd phone number - call & sms » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 2nd phone number » click "UPDATE".
3. Clear 2nd phone number - call & sms app cache: Clearing cached data will force your app to retrieve the latest data directly from 2nd phone number servers.
   1. On Android, goto Settings » Apps » Select "2nd phone number - call & sms" » click Storage » click "Clear Cache".
4. Check 2nd phone number app permissions. If any of these permissions required to use your device's features are disenabled, 2nd phone number might not work.
5. Uninstall and reinstall 2nd phone number. If nothing else has worked, completely uninstall 2nd phone number then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 2nd phone number not working

2. Fix 2nd phone number Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 2nd phone number be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 2nd phone number not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 2nd phone number may not be able to connect to the Internet when running in the background.