Contact Cyclers Customer Service

Why should I report an Issue with Cyclers: Bike Navigation & Map?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Umotional s.r.o. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I loved how could curate your route, take scenic rides, avoid the things most hate about cycling like steep hills, heavy traffic, smoother terrain, etc.

2. Also you have the ability to set a distance and it will recommend routes around you that match your route preferences and distance.

3. I'm impressed that the app adjusts the suggested routes based on user preferences such as desired hilliness, auto traffic, and terrain.

4. For route planning Cyclers outshines rivals like Strava, Google Maps, and Komoot.

5. Thanks!So far so good! I love the ability to set your preferences and it giving you a match score with several options (and the fastest one regardless of preferences).

6. Planning a route could be easier with the ability to snap to trails when setting way points.

7. I love that adjusts the suggested route on the fly when the user goes off the original planned route.

8. I realize I'm using the free version but a 25 miles bike route is way too high of a minimum.

9. U could use Whatsapp for calls.I'm starting to think I'll just have to keep using Google Maps and Google Fit to track my ebike adventures (both of which are free).

10. Looking forward to fully testing it out (I got a flat a quarter of the way through my first route with it yesterday)Doesn't work.

11. This app goes above and beyond to uncover hidden neighborhood routes that other apps simply miss.

1. Fix Cyclers Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cyclers: Restarting the app will resolve most errors.
2. Update the Cyclers App. Here is how:
   1. On Android goto PlayStore » Search for "Cyclers" » Open Cyclers: Bike Navigation & Map » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cyclers » click "UPDATE".
3. Clear Cyclers: Bike Navigation & Map app cache: Clearing cached data will force your app to retrieve the latest data directly from Cyclers servers.
   1. On Android, goto Settings » Apps » Select "Cyclers: Bike Navigation & Map" » click Storage » click "Clear Cache".
4. Check Cyclers app permissions. If any of these permissions required to use your device's features are disenabled, Cyclers might not work.
5. Uninstall and reinstall Cyclers. If nothing else has worked, completely uninstall Cyclers then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cyclers not working

2. Fix Cyclers Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cyclers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cyclers not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cyclers may not be able to connect to the Internet when running in the background.