Published by Ultimate Tek Solutions

Report an issue with Onyx Attendance.
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Why should I report an Issue with Onyx Attendance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ultimate Tek Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Onyx Attendance Customer Insights

Steps to Troubleshoot & Fix Onyx Attendance Issues

1. Fix Onyx Attendance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Onyx Attendance: Restarting the app will resolve most errors.
  2. Update the Onyx Attendance App. Here is how:
    1. On Android goto PlayStore » Search for "Onyx Attendance" » Open Onyx Attendance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Onyx Attendance » click "UPDATE".
  3. Clear Onyx Attendance app cache: Clearing cached data will force your app to retrieve the latest data directly from Onyx Attendance servers.
    1. On Android, goto Settings » Apps » Select "Onyx Attendance" » click Storage » click "Clear Cache".
  4. Check Onyx Attendance app permissions. If any of these permissions required to use your device's features are disenabled, Onyx Attendance might not work.
  5. Uninstall and reinstall Onyx Attendance. If nothing else has worked, completely uninstall Onyx Attendance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Onyx Attendance not working


2. Fix Onyx Attendance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Onyx Attendance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Onyx Attendance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Onyx Attendance may not be able to connect to the Internet when running in the background.

Reported Issues