Published by HRdirect

Report an issue with TrackSmart Attendance.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with TrackSmart Attendance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HRdirect to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TrackSmart Attendance Customer Insights

1. Kind of hard to do or keep track of time for work when I keep having to access it through email instead of the app.Not useful at all, unable to access TrackSmart scheduling because it's not available for Android but is available for Apple...Why is when u open account it sends u link to download app for android?Can only make new requests.

2. I would like to have the TrackSmart Scheduling app bit for some reason it is not available on Andriod, however is available to iOS users and I'm confused to why that is.Wth happened to tracksmart scheduling??? I was registered with that but had to reset my phone and cant find it now.

3. However it works and does so more than half the time so good job, but improvements should be made.Unable to use, TrackSmart has a few different systems.

4. Was a very useful way at seeing my schedule rather then going through the website smh.I know i have an account under the email, yet it keeps telling me my account doesnt exist.

5. Utter garbage.Crashes when I submit hours, but if I reopen and submit a second time it works.

6. TrackSmart = junk and problem after problem!This app is buggy.

7. All tracksmart apps are junk.

8. Whether its logging you out randomly or logging you out when you submit your time.

9. Overall just not a very well made app.Keeps telling me that I don't exist.

10. In general.....TrackSmart is garbage.

11. ive logged in before and it keeps telling me my info is wrong.

Steps to Troubleshoot & Fix TrackSmart Attendance Issues

1. Fix TrackSmart Attendance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TrackSmart Attendance: Restarting the app will resolve most errors.
  2. Update the TrackSmart Attendance App. Here is how:
    1. On Android goto PlayStore » Search for "TrackSmart Attendance" » Open TrackSmart Attendance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TrackSmart Attendance » click "UPDATE".
  3. Clear TrackSmart Attendance app cache: Clearing cached data will force your app to retrieve the latest data directly from TrackSmart Attendance servers.
    1. On Android, goto Settings » Apps » Select "TrackSmart Attendance" » click Storage » click "Clear Cache".
  4. Check TrackSmart Attendance app permissions. If any of these permissions required to use your device's features are disenabled, TrackSmart Attendance might not work.
  5. Uninstall and reinstall TrackSmart Attendance. If nothing else has worked, completely uninstall TrackSmart Attendance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TrackSmart Attendance not working


2. Fix TrackSmart Attendance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TrackSmart Attendance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TrackSmart Attendance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TrackSmart Attendance may not be able to connect to the Internet when running in the background.

Reported Issues