Contact Jewelry Customer Service

Why should I report an Issue with Jewelry - Shopping Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iqouz to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This store has some very good pieces of jewelry that can't be passed up! Imagine buying a 95ct Kunzite with a halo of white round diamonds and 7 marquis at the top set in 18kt yellow gold basket and it cost over $5,000 and it's shipped straight to you from London! It is one of my prized pieces that gives me such joy to own and wear.

2. I tell everyone where I got it from and people are genuinely impressed.

1. Fix Jewelry Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jewelry: Restarting the app will resolve most errors.
2. Update the Jewelry App. Here is how:
   1. On Android goto PlayStore » Search for "Jewelry" » Open Jewelry - Shopping Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jewelry » click "UPDATE".
3. Clear Jewelry - Shopping Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Jewelry servers.
   1. On Android, goto Settings » Apps » Select "Jewelry - Shopping Online" » click Storage » click "Clear Cache".
4. Check Jewelry app permissions. If any of these permissions required to use your device's features are disenabled, Jewelry might not work.
5. Uninstall and reinstall Jewelry. If nothing else has worked, completely uninstall Jewelry then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jewelry not working

2. Fix Jewelry Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jewelry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jewelry not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jewelry may not be able to connect to the Internet when running in the background.