Published by Gemporia Ltd. on Sep 2, 2024

Report an issue with Gemporia Jewelry Auctions.
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Why should I report an Issue with Gemporia Jewelry Auctions?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gemporia Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gemporia Jewelry Auctions

1. See what’s currently live, share your views with the studio and purchase our limited edition jewelry at exclusive prices.

2. Enjoy a full screen landscape viewing mode and simple navigation options.

3. View full product details, bid instantly and interact live with the studio.

4. Everyone pays the same lowest price for our limited run auction pieces.

5. Our brand new Gemporia app makes viewing and shopping with us even easier.

6. A brilliantly interactive experience, for 24 hour access on the move.

7. Use this app as a companion to your TV viewing.

8. Download the app now and indulge in our latest styles while they last.

Gemporia Jewelry Auctions Customer Insights

1. Additionally though GemCollector demos don't work fully, no quantities against gems anymore & cosmetically within the product the item number & gem size merge, so for example item 30 a .25ct gem now looks like it's 30.25ct!I"m just one very happy person, never been disappointed in 10 years of involvement, thank you all!! One other thing, the "my jewellery list,' it would be really useful if included against each item purchased, the actual price paid, this would be so helpful.

2. Gem Collector live auctions have been ruined, with no indication of the number of stones available to purchase, with graphics gone haywire, and with unnecessary info thrown in (just a repeat of what's in "My Collection").

3. It's a common fault on nhs apps.App says items are "not part of [my] collection" when I scan the authenticity certificate QR codes (which is the only reason I downloaded the app; I want to know more about the gems), because I didn't buy the items (they were gifted to me).

4. It's also gone back to not allowing you to look at items that are sold out - so if someone has changed their mind you can't have had a closer look and be prepared to buyRegrettably after twice downloading the app - repeatedly using the app's filter - I knew exactly what I was looking for - the site insisted on showing me what I did NOT want.

5. Customer support has been contacted, if this gets fixed I will change the rating.They are very efficient at taking your money, but if there's a problem it's your hard luck.

6. That's annoying because I always checked it to see if there was going to be an "Iolite hour" or "Baltic amber hour", then if I was at work I could casually take a toilet break! I think I'm going to save a lot of money! To improve the app you could update the presenters.

7. You can no longer see the ERV so when you look through what's coming up you have no idea if you're going to be able afford the jewellery so it's a waste of time to keep watching if you want something as it may be out of reach when it comes on.

8. I am now uninstalling it.Definitely the upgrade is causing problems I've had to uninstall and reinstall 4 times even been in contact with tech support.

9. Can this please be done? recent order cancelled, surprised as items (2no available at time of order).

10. Hey guys your coding is the error it's causing a conflict with the basic coding of the original set up I don't code but I recognise a coding conflict.

11. Been loyal customer for 10 years, so not happy.

Steps to Troubleshoot & Fix Gemporia Jewelry Auctions Issues

1. Fix Gemporia Jewelry Auctions Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gemporia Jewelry Auctions: Restarting the app will resolve most errors.
  2. Update the Gemporia Jewelry Auctions App. Here is how:
    1. On Android goto PlayStore » Search for "Gemporia Jewelry Auctions" » Open Gemporia Jewelry Auctions » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gemporia Jewelry Auctions » click "UPDATE".
  3. Clear Gemporia Jewelry Auctions app cache: Clearing cached data will force your app to retrieve the latest data directly from Gemporia Jewelry Auctions servers.
    1. On Android, goto Settings » Apps » Select "Gemporia Jewelry Auctions" » click Storage » click "Clear Cache".
  4. Check Gemporia Jewelry Auctions app permissions. If any of these permissions required to use your device's features are disenabled, Gemporia Jewelry Auctions might not work.
  5. Uninstall and reinstall Gemporia Jewelry Auctions. If nothing else has worked, completely uninstall Gemporia Jewelry Auctions then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gemporia Jewelry Auctions not working


2. Fix Gemporia Jewelry Auctions Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gemporia Jewelry Auctions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gemporia Jewelry Auctions not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gemporia Jewelry Auctions may not be able to connect to the Internet when running in the background.

Reported Issues

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