Published by TripMate Developers

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Why should I report an Issue with TripMate - A Trip Expense Mana?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TripMate Developers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TripMate Customer Insights

1. Also, if it could feature transfer from one person to another, and from deposit to persons, the app would be of great use.Wonderful app for managing expenses for multiple people during a trip.

2. Finally am facing an in google drive backup, Its saying like tripmate requires one or more google play services which are not currently available, please contact developerNice and easy app for multiple person trip.

3. Great for cost tracking and splitting .. supports all kinds of permutations and combinations which are needed like let's say in a trip, Mr X pays for some cost which is actually Mr Y's expense, this app manages all these calculations accurately Loved itGreat app.

4. Now as our trip has ended, we have some cash in hand in deposit money.

5. Make pls an option to enter only one time in one place pro trip the exchange rates.

6. Secondly there should be option to change the cover picture so that we can identify trip on dashboard with easeThis is a superb app.

7. There should be a settlement button, so that we can get final settlement amount considering deposit money.It would have been a 5 star if the Deposit leftover balance was also shown.

8. The only thing that I can think to improve is allowing a default exchange rate and currency while traveling as it got repetitive to have to pick the traveling currency for each entry.Very nice app but needs few improvements to be perfect.

9. In expense paid by, kindly add deposit money name in multiple list.

10. Just wish the Developer gave more option to take trip backups.

11. And custom image banner for each trip to upload the photo for each trip.

Steps to Troubleshoot & Fix TripMate Issues

1. Fix TripMate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TripMate: Restarting the app will resolve most errors.
  2. Update the TripMate App. Here is how:
    1. On Android goto PlayStore » Search for "TripMate" » Open TripMate - A Trip Expense Mana » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TripMate » click "UPDATE".
  3. Clear TripMate - A Trip Expense Mana app cache: Clearing cached data will force your app to retrieve the latest data directly from TripMate servers.
    1. On Android, goto Settings » Apps » Select "TripMate - A Trip Expense Mana" » click Storage » click "Clear Cache".
  4. Check TripMate app permissions. If any of these permissions required to use your device's features are disenabled, TripMate might not work.
  5. Uninstall and reinstall TripMate. If nothing else has worked, completely uninstall TripMate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TripMate not working


2. Fix TripMate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TripMate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TripMate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TripMate may not be able to connect to the Internet when running in the background.

Reported Issues