Contact JetBlue Customer Service

Why should I report an Issue with JetBlue - Book & manage trips?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JetBlue Airways Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download our award-winning app to book, manage and check in for your trips, access boarding passes and more.

2. Travel Tools – Add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport.

3. Day of travel – Your day of travel is a breeze with key info, including your boarding pass, right on the home screen.

4. Manage trips – Update your seat selection, add extras or make changes to your itinerary with just a few taps.

5. Boarding pass – Check in and get to your gate quickly without the hassle of printing a boarding pass – one less thing to carry on!

6. My trips – Add your upcoming and past itineraries to access everything you need to know.

7. Chat with us – Get your questions answered quickly and connect with a JetBlue crewmember through live chat.

8. Inflight experience – View all of our snacks, drinks and entertainment options.

9. Book flights – Search and book your next trip with ease.

10. Take JetBlue everywhere you go!

11. My TrueBlue – Enroll or sign in to TrueBlue to keep track of your TrueBlue points, view your Travel Bank balance (if you have one), request points for past trips and enjoy a more personalized experience. & More – Access our flight tracker, airport maps and other content.

1. all in all, a pretty good app to use!When I travel, the last thing I need is a hassle checking in for a flight, getting my boarding pass on my phone, and trouble tracking flight status or finding alternative flights.

2. First one is insufficient payment when trying to book with points without accepting terms and conditions, next one is canceling a points purchased ticket says "heads up you must be logged in" when you're already logged in and cannot cancel, and another is password doesn't meet criteriaCouldn't use the app to check-in.

3. I can navigate around the app, but whenever I try to check into a flight or view a boarding pass, it often takes ~5-10 minutes to load (it will just get stuck on a screen that says "updating" or something).

4. The fact that it's this way works in JetBlue's favor and I'm sure they know it.This is an app which makes it easy to track your flight, check-in, and have a digital boarding pass.

5. And worse! When I reached the payment screen and tried to use 1Password to fill up my credit card info, guess what? It switched to the 1Password app for my fingerprint and when it switched back to the JetBlue app it went all the way to the start.

6. Avoid JetBlue! Examples: - Selecting "Help -> Call us" displays the phone number without a way to click on it to call, or copy the number and paste in the dialer.

7. - Slow!!!Worst airline app ever! I tried really hard to check in using the app, but they somehow have zero state management in the app and if I switched from the app to something else in my phone it would just got back all the way to the start.

8. However I almost missed boarding my flight because my boarding pass in the app suddenly would not appear on the main screen.

9. Try again later."The app is definitely useful and I love having my boarding pass on my phone.

10. It's impossible!!! You will loose all the info you have already entered and have to do it all over from scratch!!!! So stressful when trying to get ready for your trip and don't have a computer available to do this very simple process!!!Horrible app.

11. I expect the check-in process to work every time with "oops, something went wrong.

1. Fix JetBlue Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JetBlue: Restarting the app will resolve most errors.
2. Update the JetBlue App. Here is how:
   1. On Android goto PlayStore » Search for "JetBlue" » Open JetBlue - Book & manage trips » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JetBlue » click "UPDATE".
3. Clear JetBlue - Book & manage trips app cache: Clearing cached data will force your app to retrieve the latest data directly from JetBlue servers.
   1. On Android, goto Settings » Apps » Select "JetBlue - Book & manage trips" » click Storage » click "Clear Cache".
4. Check JetBlue app permissions. If any of these permissions required to use your device's features are disenabled, JetBlue might not work.
5. Uninstall and reinstall JetBlue. If nothing else has worked, completely uninstall JetBlue then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JetBlue not working

2. Fix JetBlue Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JetBlue be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JetBlue not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JetBlue may not be able to connect to the Internet when running in the background.