Contact TripIt Customer Service

Why should I report an Issue with TripIt: Travel Planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TripIt, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I do also show the options on one Trip, but would prefer a clean single version.love this app!!! I have been using the good old reliable paper and pen to plan my dream trip to South Korea for years.

2. And, I upgraded to TripIt pro but don't see any way to convert my regular TripIt app account to the pro level.It is really nice to have all of my trip details in one place.

3. I wanted to see it on a calendar layout, which this app does not offer.I love that I can put together a multiple day trip, with times of departure and arrivals to keep us on track.

4. When deleting the duplicates it is easy to delete the entire trip instead of the single entry that you are trying to delete.

5. Building my itinerary has never been easier! Can't wait for my trip💜The app is good for managing trip activities and timing.

6. I wanted one place to store info for my trip so that I don't double book accommodations.

7. There is a learning period for sure, but once you've understood which of your data should be on what line, and remember to change the time of day and date, you've just set yourself up for a great traveling experience.

8. I am planning a trip that has a few places locked in and I would like to show the various options we have on separate Trips.

9. I recently signed up for Clear and saved $20 off the annual fee through the Pro version of Tripit.Great, when it works ... but in the past two weeks, it shuts down as soon as it opens.

10. The auto import function makes managing the trip very easy.

11. If you accidently delete a trip you have to start over, there is no way to restore a deleted trip.

1. Fix TripIt Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TripIt: Restarting the app will resolve most errors.
2. Update the TripIt App. Here is how:
   1. On Android goto PlayStore » Search for "TripIt" » Open TripIt: Travel Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TripIt » click "UPDATE".
3. Clear TripIt: Travel Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from TripIt servers.
   1. On Android, goto Settings » Apps » Select "TripIt: Travel Planner" » click Storage » click "Clear Cache".
4. Check TripIt app permissions. If any of these permissions required to use your device's features are disenabled, TripIt might not work.
5. Uninstall and reinstall TripIt. If nothing else has worked, completely uninstall TripIt then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TripIt not working

2. Fix TripIt Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TripIt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TripIt not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TripIt may not be able to connect to the Internet when running in the background.