Contact Club BP Customer Service

Why should I report an Issue with Club BP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BP PROMO to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Club BP es una aplicación móvil de Banco del País que te permite conocer todos los beneficios de tus Tarjetas de Crédito y Débito Banpaís, desde promociones exclusivas, descuentos inmediatos en comercios afiliados, hasta la oportunidad de planificar tu próximo viaje. • Ver los descuentos inmediatos en tus comercios favoritos. • Canjear tus BP Puntos acumulados por viajes o saldo de tu tarjeta. • Informarte sobre las diferentes opciones de financiamiento. • Recibir alertas para que disfrutes de las promociones. ¡Descárgala ahora y disfruta lo que te gusta con Club BP!

1. Fix Club BP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Club BP: Restarting the app will resolve most errors.
2. Update the Club BP App. Here is how:
   1. On Android goto PlayStore » Search for "Club BP" » Open Club BP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Club BP » click "UPDATE".
3. Clear Club BP app cache: Clearing cached data will force your app to retrieve the latest data directly from Club BP servers.
   1. On Android, goto Settings » Apps » Select "Club BP" » click Storage » click "Clear Cache".
4. Check Club BP app permissions. If any of these permissions required to use your device's features are disenabled, Club BP might not work.
5. Uninstall and reinstall Club BP. If nothing else has worked, completely uninstall Club BP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Club BP not working

2. Fix Club BP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Club BP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Club BP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Club BP may not be able to connect to the Internet when running in the background.