Published by TransConnect Services on Oct 21, 2024

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Why should I report an Issue with TCS Fuel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TransConnect Services to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TCS Fuel Customer Insights

1. Light a fire under your tech peoples buts because I'm taking this to fb owner operator groups with fleets of thousandsIt would be great if you added more gas stations that are in my area like Love's truck stop pilots and Flying J we have a few Speedways and our area and TA truck stops but not as many as we do those other ones some of the ones on the app I've never even heard of but I have to use the car because the company's forcing us to for the discount so it would be an awesome card if you would add more stations that was in our area so we can use it to fuel upWhere the discounts go? Used to be great saving, no anymore, they show you the CREDIT PRICE, not the debit price, you're not SAVING anything with TCS, paying DEBIT or TCS es SAME PRICE, plus you add what you need to pay $$ to put ur money en the TCS account, there's NOT SAVINGS.Best discount for small carriers like the ones with...

2. Its not easy like other banking or any other credit card transactions apps.By far this is the best application and a great tool, easy to use for o/o.

3. By doing loads to Landstar and using their Comdata Card would be just one slightly better-Fuel Card compare to this one, in my own experience ✌️💯App hasn't been working for 3 days.

4. Love the discounts, with the growth of the app the past few months LITERALLY half of the time during peak hours, the app won't connect, or some other error on your end will prevent the app from working.

5. Why can't we link our checking acts like other fuel cards do... Managing your acct is difficult in the app and on the web too! I can't hardly get into the app and when I do I can't use the fuel finder.

6. My credit union doesn't allow it and even if they did Zelle doesn't do business accts AND weekly limit is $500.

7. With less and less fuel stops and no way of finding them TCS isn't as easy and useful as they claim.Used to be 5 stars.

8. I can't plan a trip half the time because the app won't show me the discount diesel stations.

9. Can't add money on it and can't compare the prices on app.I finally got my card.

10. I downloaded app and can't find a sign up option ? Only sign in or contact us.This new Zelle thing needs to go.

11. Guess I'm sticking with mudflap app for discountsComplicated ! Payment and transactions are confused .

Steps to Troubleshoot & Fix TCS Fuel Issues

1. Fix TCS Fuel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TCS Fuel: Restarting the app will resolve most errors.
  2. Update the TCS Fuel App. Here is how:
    1. On Android goto PlayStore » Search for "TCS Fuel" » Open TCS Fuel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TCS Fuel » click "UPDATE".
  3. Clear TCS Fuel app cache: Clearing cached data will force your app to retrieve the latest data directly from TCS Fuel servers.
    1. On Android, goto Settings » Apps » Select "TCS Fuel" » click Storage » click "Clear Cache".
  4. Check TCS Fuel app permissions. If any of these permissions required to use your device's features are disenabled, TCS Fuel might not work.
  5. Uninstall and reinstall TCS Fuel. If nothing else has worked, completely uninstall TCS Fuel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TCS Fuel not working


2. Fix TCS Fuel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TCS Fuel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TCS Fuel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TCS Fuel may not be able to connect to the Internet when running in the background.

Reported Issues