Contact Dog Walk Customer Service

Why should I report an Issue with Dog Walk - Track your dogs!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tractive to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can always share your completed walks with your friends to let them know where they can find a nice dog walk route.

2. Record the route, distance and the duration of each walk to see all the exercise your puppy gets each day.

3. Dog Walk takes care of the rest: It shows you the exact distance, the duration of your walk and your current position on the map.

4. Take photos of your walks and share your great experiences with friends and family.

5. With the Dog Walk App you can see if your walks are getting longer or shorter, which is usually an indication of your own fitness as well.

6. The Dog Walk App is a great way to create lasting memories!

7. Simply tap on the start button and you are ready to track your walk.

8. The Dog Walk app enables you to capture your dog's best moments while enjoying the outdoors.

9. Take a great picture of your pet and share it with friends and family!

10. As a dog walker you may also be interested in sharing the walks with the dog owner.

11. Also a very helpful if you are a dog walker and want to record the activities for the owner.

1. What good is it to use the app for a walk only to find out it only tracked the first 30 seconds of the path and the only info from your walk is a timer? My device has a timer built in, dont need that...It's a good app would give it a 5 if you're able to edit the pee and poop drops from mistakenly pressing them and also if you can edit the end time for instance if you start a dog walk and forget to stop it go back into the app and edit the end time to accurately reflect the actual walk.

2. I'm in a big neighborhood and there's many streets we haven't traversed, so I use the app to help keep our walks interesting.I'm a professional dog walker so I've tried ALL the apps and this one is hands down the best!!! It's incredibly accurate as far as time and e distance! It has all the cool features to track potty breaks and take photos.

3. Developer, if you wont fix the tracking at least add the ability to create, edit, or adjust the walk path after "Ending" a walk.

4. When I look at the route for those that have recorded in full, it appears the dog has swum a substantial part of the walk although she never goes in water.

5. I've checked by installing another walk mapping app, and run at the same time as tractive.

6. Bc everything else is great!!This app would be great if it tracked the walk while the phone screen is off or locked.

7. Unfortunately, there is no need to track walks if you can't send the details to the pet owner rendering this app completely useless.Potentially a good app but currently not fit for purpose.

8. If there's another notification that takes priority, or I'm on a phone call, I can't access the Dog Walk notification to end the walk.

9. I use it for exercise purposes, I use it for safety purposes and I use it so my human clients can share in the walks I take with their pups! I can't recommend it highly enough!Really wanted to give this app 4 stars, and maybe it's me not being able to figure it out.

10. I've got the app battery optimisations set to manual not automatic, I've got the app "locked" in the recent apps screen, but it still seems to sleep, or not record info from the GPS in my phone.

11. I have uninstalled and reinstalled the app several times, I have updated everything on my phone as well as tried logging into my account on another device and it happens every time.

1. Fix Dog Walk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dog Walk: Restarting the app will resolve most errors.
2. Update the Dog Walk App. Here is how:
   1. On Android goto PlayStore » Search for "Dog Walk" » Open Dog Walk - Track your dogs! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dog Walk » click "UPDATE".
3. Clear Dog Walk - Track your dogs! app cache: Clearing cached data will force your app to retrieve the latest data directly from Dog Walk servers.
   1. On Android, goto Settings » Apps » Select "Dog Walk - Track your dogs!" » click Storage » click "Clear Cache".
4. Check Dog Walk app permissions. If any of these permissions required to use your device's features are disenabled, Dog Walk might not work.
5. Uninstall and reinstall Dog Walk. If nothing else has worked, completely uninstall Dog Walk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dog Walk not working

2. Fix Dog Walk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dog Walk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dog Walk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dog Walk may not be able to connect to the Internet when running in the background.