Contact WalkingJoy Customer Service

Why should I report an Issue with WalkingJoy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of xinxuemei3@gmail.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hopefully I can register enough steps to get to receive my 1st payment though as that's the main reason so far that I haven't rated it betterThis is a scam, tired of all these false advertising, I'll play the games regardless I don't need the money, makes the game not fun or worth playing with ads every minute, deleting this trash and gonna put some legal action to this cause apps like this ruin the game experience for most, I don't need my phone as an ad haven let me play in peace or pay me real money or remove yourselves, simple or we can play in another arena, your call...It was going well for a week, my $amount was growing well with me walking and doing the tasks, and I had already reached $17 (you need $35 to cash out) all of a sudden the balance disappeared and I had no $.

2. It's easy to get to 600,000 pts before you start having to progressively watch 12 minute and longer videos for 1000 pts and below, I'm sure you can calculate how much time you need to spend to achieve a tiny amount of payout.

3. I reckon there should be smaller daily cash exchanges or weekly or even a monthly cash exchange for targets achieved.Waste of time.

4. We're literally earning money and gift cards for free just by walking and watching 15-30 second in-app ads.Obvious scam.

5. Also the total steps taken you should be able to exchange for cash through PayPal.

6. Walking and Ads gives you some points, but the lowest cash out is at 2,000,000 points.

7. In the beginning when you use this app they give you two lack (200000) credits, it means you can collect eighty lacks credits in forty days for a 35$ Amazon card.

8. I selected English, which it does use for the main app but the rest is in Italian!The point of the app is to walk AND watch the ads.

9. I would really like someone to explain where did my money go!!!! It's easy to follow and I was happy and motivated to walk, but thus has disappointed me a lot.Not as advertised.

10. On the weekly and monthly reports still shows how many steps I walked, but the $ balance is gone.

11. Full of useless ads for other apps! Some ads have a 45 seconds timer so you sit there for 45 seconds at a screen that took you 5 seconds to read.

1. Fix WalkingJoy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WalkingJoy: Restarting the app will resolve most errors.
2. Update the WalkingJoy App. Here is how:
   1. On Android goto PlayStore » Search for "WalkingJoy" » Open WalkingJoy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WalkingJoy » click "UPDATE".
3. Clear WalkingJoy app cache: Clearing cached data will force your app to retrieve the latest data directly from WalkingJoy servers.
   1. On Android, goto Settings » Apps » Select "WalkingJoy" » click Storage » click "Clear Cache".
4. Check WalkingJoy app permissions. If any of these permissions required to use your device's features are disenabled, WalkingJoy might not work.
5. Uninstall and reinstall WalkingJoy. If nothing else has worked, completely uninstall WalkingJoy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WalkingJoy not working

2. Fix WalkingJoy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WalkingJoy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WalkingJoy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WalkingJoy may not be able to connect to the Internet when running in the background.