Contact TracFone My Account Customer Service

Why should I report an Issue with TracFone My Account?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TracFone to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app also measures the network quality during calls in your service area based on your location.

2. Manage your Tracfone Wireless service anywhere, at any time.

3. Download the Tracfone My Account app today and never worry about how to refill again.

4. This allows Tracfone to continually work towards improving your call reception and network quality. • Enroll in Rewards, and get rewarded for every transaction.

1. Horrible app developers.I've always been able to add more data/min individually when I need to through the app, but for the last few weeks, the whole app crashes when I click "Buy Plan." It's incredibly frustrating because apparently my entire account has been deleted because when I tried to log in online on my computer, it says my email associated with my account doesn't exist.

2. It is a waste of my phone space to keep this app.Can no longer get minutes, data, or text messages remaining with latest version.

3. I really wish they would fix these problems and add useful features to the app, such as notifications when tank is getting low so there are no surprises.I use My Account version 6.0.3, just because the widget works better.

4. Update: Thank you Frank, I don't know what you did but, the app is back up and running.Do not get Tracfone or this app! The service is terrible and there are comparable plans for lower prices although the cheap as dirt plan I've had is hard to find.

5. Is anyone even reading these reviews or keeping track of the issues?This app fails 99% of the time performing its basic function: Show balance on the phone(s).

6. And when I text balance or usage to 611611, they never send the info.I've been a TracFone customer since 2005.

7. Throughout the years I've had various issues with the service from activation to apps buying minutes and data.

8. And the older version doesn't require data to be turned on 24/7.

9. Update: released new version that worked for a few days, but stopped working a few days later and still isn't working.

10. No matter the time of day, no matter the strength of wifi or cellular signal, it's the same thing every time: "The request is taking longer then expected.

11. About three months ago that changed, can not get my account balance unless I go to the website.

1. Fix TracFone My Account Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TracFone My Account: Restarting the app will resolve most errors.
2. Update the TracFone My Account App. Here is how:
   1. On Android goto PlayStore » Search for "TracFone My Account" » Open TracFone My Account » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TracFone My Account » click "UPDATE".
3. Clear TracFone My Account app cache: Clearing cached data will force your app to retrieve the latest data directly from TracFone My Account servers.
   1. On Android, goto Settings » Apps » Select "TracFone My Account" » click Storage » click "Clear Cache".
4. Check TracFone My Account app permissions. If any of these permissions required to use your device's features are disenabled, TracFone My Account might not work.
5. Uninstall and reinstall TracFone My Account. If nothing else has worked, completely uninstall TracFone My Account then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TracFone My Account not working

2. Fix TracFone My Account Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TracFone My Account be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TracFone My Account not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TracFone My Account may not be able to connect to the Internet when running in the background.