Contact MyAccount Telekom Customer Service

Why chat with our AI MyAccount Telekom Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of MyAccount Telekom.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Can you add an option to contact directly the customer service without giving me all this useless info? PLEASE!Too many crash errors and once you switch to another app and then return to it I have to close the app and open it again in order to be able to log back in.

2. In order to press Continue in the page with cards, i have to select other cards, then the one i want.

3. I doesnt keep you logged in though, so keep your password close by.Full of bugs, even in payment area, and the AI is just a delight.

4. I also like that there are modifications I can do on the subscription plan.1. Your app does not remember login accounts or card details, though it pretends it does.

5. Paying the bill is a little bit suspicious as yhere is no redirrectikn to my card app, but I really like using it.

6. Might just be the intention of keeping it safe however, it slows down the process of doing anything.Worst billing app I ever used.

7. Did anyone test this app having the user in mind?It won't let me pay with my visa card, I have to use a Mastercard.

8. Not practical at all especially if you want to pay the bill.

9. I had a moment when I paid my bill and then I had to pay it again because the app showed it as unpaid.

10. Gets stucl on "sending authentification code" which never arrives.

11. Wasting your time each time yoy actually want to pay.

1. Fix MyAccount Telekom Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyAccount Telekom: Restarting the app will resolve most errors.
2. Update the MyAccount Telekom App. Here is how:
   1. On Android goto PlayStore » Search for "MyAccount Telekom" » Open MyAccount Telekom » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyAccount Telekom » click "UPDATE".
3. Clear MyAccount Telekom app cache: Clearing cached data will force your app to retrieve the latest data directly from MyAccount Telekom servers.
   1. On Android, goto Settings » Apps » Select "MyAccount Telekom" » click Storage » click "Clear Cache".
4. Check MyAccount Telekom app permissions. If any of these permissions required to use your device's features are disenabled, MyAccount Telekom might not work.
5. Uninstall and reinstall MyAccount Telekom. If nothing else has worked, completely uninstall MyAccount Telekom then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyAccount Telekom not working

2. Fix MyAccount Telekom Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyAccount Telekom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyAccount Telekom not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyAccount Telekom may not be able to connect to the Internet when running in the background.