Contact Kroger Wireless My Account Customer Service

Why should I report an Issue with Kroger Wireless My Account?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of i-wireless corporate to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. View your current plan, or change to another Kroger Wireless mobile plan.

2. Kroger Wireless My Account Mobile Application.

3. See your account balances and usage for voice, text and data.

4. Add cash to your account via Kroger Wireless PIN (available at Kroger's Family of stores) or Credit Card.

1. I appreciate the price point...but if you could just be more transparent about the actual high speed data usage that would be ... appreciated.I decided to try the mobile app after I kept getting error messages when trying to log in to my account online, unfortunately the mobile app won't open on my phone so I have no way to use my points balance to renew my plan.

2. The mobile app was pretty much my last resort and it won't open!This phone service had been great until last month when i received no phone service after paying for my monthly renewal with credit card.

3. Can add cash now right from the app!I'd love to be able to use this app but when I attempt to log in I get an error; "Your account cannot be accessed on the mobile app..." My account pulls up just fine on the browser.It's been a rough start Pop-ups galore And I get messages from people that I don't know.

4. Terrible service.I like the fact of how cheap the service is , it's not the most reliable network, there are no reps to talk to if the service is having issues, they never sent me a receipt with my information, like account number.. so I can't even take my number backEasy to use and manage my account.

5. I don't have time to sit and wait on the phone for someone to add my points to my account each month, that's if you can understand the person once you get a live person on the phone.

6. I have a phone that I can't use and a points balance that will expire so I guess I won't be using Kroger Wireless anymore.

7. And then I linkThis is the third phone I haven't been able to use Kroger Wireless app on.

8. App shows unlimited, phone shows near usage limit and then boom! My data gets WAY restricted.

9. Every time I attempt to open this app it immediately crashes.I just downloaded this and the app starts to open when you tap on it and then it closes before I can set my account up.

10. Please fix the problem I hate waiting to talk to representative just to renew my plan.I have uninstalled and reinstalled this app and I still cannot get it to open.

11. I had to quickly find a new phone service.

1. Fix Kroger Wireless My Account Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kroger Wireless My Account: Restarting the app will resolve most errors.
2. Update the Kroger Wireless My Account App. Here is how:
   1. On Android goto PlayStore » Search for "Kroger Wireless My Account" » Open Kroger Wireless My Account » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kroger Wireless My Account » click "UPDATE".
3. Clear Kroger Wireless My Account app cache: Clearing cached data will force your app to retrieve the latest data directly from Kroger Wireless My Account servers.
   1. On Android, goto Settings » Apps » Select "Kroger Wireless My Account" » click Storage » click "Clear Cache".
4. Check Kroger Wireless My Account app permissions. If any of these permissions required to use your device's features are disenabled, Kroger Wireless My Account might not work.
5. Uninstall and reinstall Kroger Wireless My Account. If nothing else has worked, completely uninstall Kroger Wireless My Account then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kroger Wireless My Account not working

2. Fix Kroger Wireless My Account Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kroger Wireless My Account be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kroger Wireless My Account not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kroger Wireless My Account may not be able to connect to the Internet when running in the background.