Contact Von Maur Customer Service

Why should I report an Issue with Von Maur?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Von Maur to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have our interest-free Von Maur Charge, you will love our mobile app!

2. Von Maur is a family-owned fashion specialty retailer.

3. Our latest version of the Von Maur app is better than ever!

4. For 150 years, we have provided an enjoyable and unique shopping experience to our customers.

5. We offer an interest-free Von Maur charge with no monthly or annual fees, free shipping and gift wrap, and the best customer service in the industry.

1. BUT very glitchy for other things such as making necessary changes to get reward points and selecting my store.WHY does it tell me the system is currently undergoing maintenance?!!! And it has done this for the last 2-3 months! I have deleted the app, re-loaded the app, and it still tells me this and logs me out!! GRRR!! Shopping at VM used to be fun, not anymore!!Awesome customer service; great credit card (no interest, for real).

2. Highly recommend.Shopping with Von Maur is a great experience! The quality of there merchandise is top of the line and they have so many departments and that makes my shopping experience fun!I love this store but the website should let items remain in the shopping cart as long as possible.

3. Beautiful store.App was simple to use and very fluid for making the credit card payment--no glitches experienced.

4. So I go to the email I received to copy the tracking number and, no, if I try to copy it, it just becomes a link for the Von Maur site version of the entire letter.

5. Constantly pushing it's credit card and you have to go way down the menu to actually get to the store.

6. Not able to shop on here like with other store apps.I love this store.

7. No fun having to start overIt needs to be more flexible and allow you to make address changes when you move and reminders when a bill is coming due.

8. This store reminds me of when I was growing up and how department stores use to be.

9. They push credit card purchase.

10. Awful.They carry beautiful clothes and I shop sales most times.

11. When I click on order tracking it asks for the tracking number.

1. Fix Von Maur Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Von Maur: Restarting the app will resolve most errors.
2. Update the Von Maur App. Here is how:
   1. On Android goto PlayStore » Search for "Von Maur" » Open Von Maur » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Von Maur » click "UPDATE".
3. Clear Von Maur app cache: Clearing cached data will force your app to retrieve the latest data directly from Von Maur servers.
   1. On Android, goto Settings » Apps » Select "Von Maur" » click Storage » click "Clear Cache".
4. Check Von Maur app permissions. If any of these permissions required to use your device's features are disenabled, Von Maur might not work.
5. Uninstall and reinstall Von Maur. If nothing else has worked, completely uninstall Von Maur then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Von Maur not working

2. Fix Von Maur Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Von Maur be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Von Maur not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Von Maur may not be able to connect to the Internet when running in the background.