Contact Tone Generator Customer Service

Why should I report an Issue with Tone Generator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TMSOFT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 5 stars anyways!Analog slider control for frequency selection is cumbersome and imprecise; needs numeric keypad option.I have severe Tinnitus, this generator suggests my phantom frequency is at a suicidal level.

2. Or for just leaving it on a frequency everyone else can hear, and walking around like you can't hear it.TOP NOTCH! No obtrusive ADS, works even when screen on my phone or tablet turns off.

3. The slider bar is inaccurate, especially at higher frequencies (10k-22k), and you'd have to press the up or down buttons hundreds of times to get where you meant to be.As a TMSoft fan I had to give this try when I was looking for a tone generator.

4. Overall the app works well but it desperately needs the ability to type in the desired frequency.

5. Ulike most of the others on here that stop dead!Great but it would be cool to add a feature where you can type the frequency that you want.

6. But my wife , son and 2 cats freak out.App function good but when i slide friquancy control then it stop and start And criate tic tic sound .

7. It's either 1 Hertz low or too high.Excellent generator Except there needs to be an intermediate Fr.

8. Additionally there is no notation of musical scale which would be a nice option as well.

9. The app is also very small.This app does not produce the right frequencies.

10. I subjected this to a spectrograph and it was not putting out the right frequencies.

11. Otherwise it's no frills and works without issue.

1. Fix Tone Generator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tone Generator: Restarting the app will resolve most errors.
2. Update the Tone Generator App. Here is how:
   1. On Android goto PlayStore » Search for "Tone Generator" » Open Tone Generator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tone Generator » click "UPDATE".
3. Clear Tone Generator app cache: Clearing cached data will force your app to retrieve the latest data directly from Tone Generator servers.
   1. On Android, goto Settings » Apps » Select "Tone Generator" » click Storage » click "Clear Cache".
4. Check Tone Generator app permissions. If any of these permissions required to use your device's features are disenabled, Tone Generator might not work.
5. Uninstall and reinstall Tone Generator. If nothing else has worked, completely uninstall Tone Generator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tone Generator not working

2. Fix Tone Generator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tone Generator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tone Generator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tone Generator may not be able to connect to the Internet when running in the background.