Contact White Noise Generator Customer Service

Why should I report an Issue with White Noise Generator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sound Sleep - Relaxing Sounds and White Noise to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And now it also has more ads that take forever WHEN I'M TRYING TO GO TO SLEEP, so it's deleted now.I've used this app for years, but now ads are playing during the night and waking me up!! They play in background, so closing the app and clearing all apps doesn't stop it! They have also started limiting how many sounds you can use at one time.

2. Too many times I've been assaulted by a bright add with audio when I'm messing with the app in the middle of the night, usually when I'm adjusting the volume or the type of white noise I want to listen to.

3. I'm going to delete it from this device and use another white noise app - which is much clumsier in its UI and doesn't have as perfect a sound, but at least doesn't make me sit through adsUPDATE: I used this app for years and even gave it 5 stars initially.

4. The interface is really really well designed and intuitive, compared to other sound machine apps, it is simple and gives me all I need.....Used to be great.

5. The timer is useless and not even connected to the audio function, as it can be set regardless of if the audio is playing or not, and the audio randomly shuts off even with the timer.

6. Extremely scummy.I have a Google pixel 6, this app conflicts with a couple of apps on my phone, mostly the important apps like my Google alarm and Spotify.

7. I love White Noise Generator, I've been using it for years.

8. Now the app will suddenly stop the noise in the middle of the night, effectively waking me up.

9. Im really close to deleting it.Constantly lowers the volume on itself in the middle of the night or shuts completely off, causing me to wake up.

10. The worst one I just noticed, and what caused me to delete, was apps were being downloaded to my phone unbeknownst to me.

11. But they decided to completely ruin it with an update that includes repeated abusive & invasive ads... _______previously I like how I can add layers of sounds and adjust their intensities to create my own custom soundscape for relaxing.

1. Fix White Noise Generator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart White Noise Generator: Restarting the app will resolve most errors.
2. Update the White Noise Generator App. Here is how:
   1. On Android goto PlayStore » Search for "White Noise Generator" » Open White Noise Generator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for White Noise Generator » click "UPDATE".
3. Clear White Noise Generator app cache: Clearing cached data will force your app to retrieve the latest data directly from White Noise Generator servers.
   1. On Android, goto Settings » Apps » Select "White Noise Generator" » click Storage » click "Clear Cache".
4. Check White Noise Generator app permissions. If any of these permissions required to use your device's features are disenabled, White Noise Generator might not work.
5. Uninstall and reinstall White Noise Generator. If nothing else has worked, completely uninstall White Noise Generator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing White Noise Generator not working

2. Fix White Noise Generator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make White Noise Generator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to White Noise Generator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, White Noise Generator may not be able to connect to the Internet when running in the background.