Contact Tone Generator Customer Service

Why should I report an Issue with Tone Generator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of José Morais to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other than that my Pro is great.This is by far the best tone/sound generator I have found and simple to use no b.s. straight to the point great app purchased pro after second time I used it....great work guys please keep the updates coming!!oh yeah and white noise generator on dual headphone eg.left right would be a great update! What I mean is when exporting a .wav file it would be cool to be able to insert my own background music to my tones.

2. As it stands right now I'm pretty much in the dark concerning all the options found at the bottom of the Tone Generator mode screen -- I'm not an audio expert.Great app.

3. The only thing I feel is needed to turn this app into a full blown brainwave generator is for the multi-tone generator portion of the app to have a sweep and white noise option added to that part of the app.

4. I emailed José about this and he took the time to add a square wave selection, upon my request, to the Programmer mode screen.

5. The Programmer mode is very flexible allowing you to run sweeps simultaneously, or single threaded one after another (by specifying a start time of a given sweep to begin after the previous sweep(s) ended).

6. Regular tone generator sounds smootherI've only been asking for this simple adjustment tool for quite some time!!! .

7. So I can listen to 140hz with waterfall background noise.Great test generator.

8. Under the multi tone generator, Make the ADSR adjustments to be able to entered manualy... l CAN'T save the Frigggin planet, without it... .

9. The only problem is that there is no such option!?This is hands down the best frequency generator app that I have ever used on a phone.

10. When trying to play from the multi-tone generator, it keeps stopping the sound.

11. I say almost because the Programmer mode didn't accommodate a square wave form.

1. Fix Tone Generator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tone Generator: Restarting the app will resolve most errors.
2. Update the Tone Generator App. Here is how:
   1. On Android goto PlayStore » Search for "Tone Generator" » Open Tone Generator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tone Generator » click "UPDATE".
3. Clear Tone Generator app cache: Clearing cached data will force your app to retrieve the latest data directly from Tone Generator servers.
   1. On Android, goto Settings » Apps » Select "Tone Generator" » click Storage » click "Clear Cache".
4. Check Tone Generator app permissions. If any of these permissions required to use your device's features are disenabled, Tone Generator might not work.
5. Uninstall and reinstall Tone Generator. If nothing else has worked, completely uninstall Tone Generator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tone Generator not working

2. Fix Tone Generator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tone Generator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tone Generator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tone Generator may not be able to connect to the Internet when running in the background.