Contact Report-IT Enterprise Edition Customer Service

Why should I report an Issue with Report-IT Enterprise Edition?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tieline Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Reporters, announcers and remote talent don't even need to configure Report-IT to use it. • Centrally administer all user accounts and never expose IP addresses and ports to users. • Non-technical users simply open the app, log in with their TieServer credentials, and tap “Connect” to go live! • Insert multiple recordings in playlists for live reports. • Offline recording when you have no cellular coverage or Wi-Fi access. • Manual or automatic file transfers using WAV on disconnect. • Supports recorded audio and metadata ingest by Nétia Radio-Assist. • Provide a TieServer login to long distance guests and interview them live. • High security with control of which studio codecs a Report-IT user can see and use. • Display your own/station logo and byline during a live or pre-recorded report. • Editing recordings using compatible Android apps.

2. Stream live, low delay bidirectional audio to a Tieline IP audio codec at the studio using cellular or Wi-Fi connections, or send recorded news & sports reports & interviews to the studio using a variety of file transfer options.

3. Report-IT Enterprise allows broadcast networks to centrally manage multiple users from the studio using cloud computing concepts to configure, manage and secure all live Report-IT connections across their IP networks.

4. Note: Report-IT Live is only available for iOS. ² The Autofill component of Nétia Radio-Assist requires the addition of a mapping file before this feature can be used by Report-IT EE.

5. Currently supported Android OS (2024): Lollipop (5. 0) - Android 14. ¹ Report-IT Live is the standalone version that does not require the Tieserver Console for configuration.

6. Radio, TV reporters and journalists - the world’s most popular, award winning, professional broadcast application turns your Android smartphone into an ultraportable IP audio codec.

7. This is available directly from Nétia.

8. Please contact your local Nétia agent to obtain it.

1. Used it to broadcast emergency warnings live on air when I was unable to get to our studio complex due to being blocked in by floodsGreat access to the studio and great sound!Trash app there no way to create a account or sign up.They made it so much more stable for Android users......I'm happy nowWhatever, guess you cant fix stupid right? And you will see me as that... because your a bunch of failed rocket scientists.

2. With this app all I need is my phone, a charger, and a professional mic and interface and I can broadcast from anywhere! #Gamechanger!I have tried it thrice, and each time sound has been really bad - as if I am standing in a very reverby empty basement.

3. So until wiser I have to blame the app.On my huawei p smart 2019 rx audio modulation is constantly interupted.

4. When I look on status page and on my bridge-it status page than report-it rx link quality and bridge-it send quality is max 22.

5. Please contact huawei and solve this because we have lots of new p smart phones and will use it.

6. We ended up in using the standard phone line.Works perfectly have had no issues.

7. I try every previous version of report it but same problem.

8. I might suspect it has something to do with my huawei mate 20 pro.

9. On previous android 9 subversion everything was fine.

10. edit: New version fix problem.

11. thanksIt was constantly cutting off, I was unable to make an interview through this app.

1. Fix Report-IT Enterprise Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Report-IT Enterprise Edition: Restarting the app will resolve most errors.
2. Update the Report-IT Enterprise Edition App. Here is how:
   1. On Android goto PlayStore » Search for "Report-IT Enterprise Edition" » Open Report-IT Enterprise Edition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Report-IT Enterprise Edition » click "UPDATE".
3. Clear Report-IT Enterprise Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from Report-IT Enterprise Edition servers.
   1. On Android, goto Settings » Apps » Select "Report-IT Enterprise Edition" » click Storage » click "Clear Cache".
4. Check Report-IT Enterprise Edition app permissions. If any of these permissions required to use your device's features are disenabled, Report-IT Enterprise Edition might not work.
5. Uninstall and reinstall Report-IT Enterprise Edition. If nothing else has worked, completely uninstall Report-IT Enterprise Edition then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Report-IT Enterprise Edition not working

2. Fix Report-IT Enterprise Edition Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Report-IT Enterprise Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Report-IT Enterprise Edition not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Report-IT Enterprise Edition may not be able to connect to the Internet when running in the background.