Contact Thinkladder Customer Service

Why should I report an Issue with Thinkladder - Self-awareness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Think Ladder Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It also tales you back to the top of the list when you go back a step which is frustrating.Choose from a list of "Themes" like anger or procrastination, then choose from a list of "Symptoms" within your theme, then choose from a list of "Limiting beliefs" for your symptom, then the app transforms your "Limiting beliefs" into positive affirmations, then turns the affirmations into notifications.

2. It seems like a great idea that hasn't yet taken shapeThe content is straightforward, which is helpful in a short amount of time if I am ruminating in my negative thoughts.

3. Dear developers: I think a search bar or something similar could be very helpful! A way to type in the specific feeling or thought you're having and being able to get relating affirmations from the keywords that you enter in.

4. :)Unlike most of the mental health/CBT apps out there, this one actually has content (more than just "Describe the thought and bodily sensation, then come up with a positive response").

5. Specifically, the "remove" button in the gallery doesn't work and boots me back to the home page, every time on every insight.Really useful as a booster and to start changing thought patterns.

6. I especially like the multiple options of symptoms to choose from.A very pleasant experience and sort of a fast-track to having conversations with oneself that may emulate CBT.

7. Its interesting to go through a negative belief that you may have and that it makes you challenge that negative thought with a positive one.

8. Only way to make it better would be more content (but you guys are still working on that update, right?) Thanks for a great app!I downloaded this app and started to set it up.

9. Pretty cool.Absolutely wonderful, this does feel good to find positive reinforcements that resonate with me.

10. My adhd brain is easily overstimulated and overwhelmed when apps are too busy, visually and in content and function.

11. Thank you for taking the time to make itThis app has been really helpful in the mornings for me.

1. Fix Thinkladder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Thinkladder: Restarting the app will resolve most errors.
2. Update the Thinkladder App. Here is how:
   1. On Android goto PlayStore » Search for "Thinkladder" » Open Thinkladder - Self-awareness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thinkladder » click "UPDATE".
3. Clear Thinkladder - Self-awareness app cache: Clearing cached data will force your app to retrieve the latest data directly from Thinkladder servers.
   1. On Android, goto Settings » Apps » Select "Thinkladder - Self-awareness" » click Storage » click "Clear Cache".
4. Check Thinkladder app permissions. If any of these permissions required to use your device's features are disenabled, Thinkladder might not work.
5. Uninstall and reinstall Thinkladder. If nothing else has worked, completely uninstall Thinkladder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Thinkladder not working

2. Fix Thinkladder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Thinkladder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Thinkladder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Thinkladder may not be able to connect to the Internet when running in the background.