Published by TheTechnoCafe

Report an issue with Captive Portal X.
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Why should I report an Issue with Captive Portal X?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TheTechnoCafe to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Captive Portal X

1. Captive Portal X has a reliable login maintenance engine that will never log you out while you are connected to WiFi, and even if you are disconnected it will automatically log you back in when device gets reconnected to WiFi.

2. A captive portal client for cyberoam that provides ultimate features to keep your internet session going on.

3. Store and manage as many accounts you want and switch them on the go. App not working for you?

4. Reach us out using Feedback/Diagnostics options and we will provide a fix just for you.

Captive Portal X Customer Insights

1. Captive Portal X is offering quick login and prevent sudden disconnection which is an annoying issue in cyberoam's app while using the web login.

2. No information availableI don't know if it can be used as alternative for sophos network agent, because it didn't work in my casebetter than iview made by sophos for cyberoam.

3. If we try to login after power come it says u have reached maximum login limit .And we won't able to login untill next 24hrs .

4. keep it upNeed to get together soon as possible thanks everyone for your helpThis is greatDoesn't work.You old dudeDidn't work in lg g5.

5. It works perfect with the cyberoam while cyberoam's own app won't support latest android OS anymore.

6. Good job team Captive Portal X team.

7. Please bring a dedicated premium ad free full version as well.This app is so irritating .

8. Checked with opening the cyber roam portal.

9. Good work done guys.

10. If power has gone there is no option of automatic logout .

11. So please modify it asapHow to find Port number to connect.

Steps to Troubleshoot & Fix Captive Portal X Issues

1. Fix Captive Portal X Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Captive Portal X: Restarting the app will resolve most errors.
  2. Update the Captive Portal X App. Here is how:
    1. On Android goto PlayStore » Search for "Captive Portal X" » Open Captive Portal X » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Captive Portal X » click "UPDATE".
  3. Clear Captive Portal X app cache: Clearing cached data will force your app to retrieve the latest data directly from Captive Portal X servers.
    1. On Android, goto Settings » Apps » Select "Captive Portal X" » click Storage » click "Clear Cache".
  4. Check Captive Portal X app permissions. If any of these permissions required to use your device's features are disenabled, Captive Portal X might not work.
  5. Uninstall and reinstall Captive Portal X. If nothing else has worked, completely uninstall Captive Portal X then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Captive Portal X not working


2. Fix Captive Portal X Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Captive Portal X be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Captive Portal X not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Captive Portal X may not be able to connect to the Internet when running in the background.

Reported Issues