Published by Clio Foundation on Dec 19, 2024

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Why should I report an Issue with Clio - Discover Nearby History?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Clio Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Clio - Discover Nearby History

1. Enjoy our New York City walking tours, San Francisco walking tours, explore New Orleans history, or try any of our 200+ walking tours that serve as city guides wherever you might travel in the United States.

2. You can also create a walking tour or simply go for a walk or drive and discover nearby historical landmarks, museums, and historical markers near your present location.

3. Thanks to donors and authors who create entries and walking tours, Clio gets a little more educational each day.

4. Clio gets a little better each day thanks to this partnership with libraries, historical societies, local experts, and academic historians.

5. Each entry and walking tour is created by local historians, universities, historic sites, and museums.

6. Clio offers special accounts for institutions and collegiate instructors so that they can create entries with members and students.

7. If you would like to help, please visit our website at and/or send us an email at clio@theclio. com Anyone can create an entry (subject to review) and all donations are tax deductible.

8. Discover nearby museums, monuments, historical markers, and landmarks.

9. No matter where you might travel, there is history here when you use Clio!

10. Enjoy a detour from a road trip and take the next exit to explore history.

11. Please visit our website to learn how you and your organization can add new entries.

Clio Customer Insights

1. This app is perfect for history lovers and also revealed hidden gems like museums.I've been able to use this app as a consumer and as an educator--my students can see their research skills put to use when they create and add entries to Clio.

2. I have enjoyed many of the walking tours and discovered historical sites and monuments and historical markers in New York City, Chicago, Cleveland, and all throughout my home state of Ohio.

3. In the midst of COVID-19, it has provided an immersive experience that puts the user in the location they've chosen to explore; I feel as though I've personally visited so many places I've never stepped foot in.

4. It guides you to your local town historic sites and markers and gives an in-depth history lesson.

5. For the places I have traveled to, the app has given me new ideas of what to check out, and the walking and driving tours make it easy to follow a map.

6. This app would be great for classrooms and educational institutions.Like an interactive time machine- I rarely write reviews but this app is exceptional.

7. I have found the app easy to use in both instances.This app is highly recommended for history buffs.

8. I've gained knowledge about historic buildings and statues that are relevant around my hometown.So handy and fun.

9. Clio is a phenomenal tool for in-person and virtual travel.

10. Downloaded this app on a Arkansas vacation.

Steps to Troubleshoot & Fix Clio Issues

1. Fix Clio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Clio: Restarting the app will resolve most errors.
  2. Update the Clio App. Here is how:
    1. On Android goto PlayStore » Search for "Clio" » Open Clio - Discover Nearby History » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clio » click "UPDATE".
  3. Clear Clio - Discover Nearby History app cache: Clearing cached data will force your app to retrieve the latest data directly from Clio servers.
    1. On Android, goto Settings » Apps » Select "Clio - Discover Nearby History" » click Storage » click "Clear Cache".
  4. Check Clio app permissions. If any of these permissions required to use your device's features are disenabled, Clio might not work.
  5. Uninstall and reinstall Clio. If nothing else has worked, completely uninstall Clio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Clio not working


2. Fix Clio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Clio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Clio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Clio may not be able to connect to the Internet when running in the background.

Reported Issues