Published by GOAZ SOCIAL SL

Report an issue with GOAZ.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GOAZ - Discover your ideal tri?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GOAZ SOCIAL SL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GOAZ Customer Insights

Steps to Troubleshoot & Fix GOAZ Issues

1. Fix GOAZ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GOAZ: Restarting the app will resolve most errors.
  2. Update the GOAZ App. Here is how:
    1. On Android goto PlayStore » Search for "GOAZ" » Open GOAZ - Discover your ideal tri » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GOAZ » click "UPDATE".
  3. Clear GOAZ - Discover your ideal tri app cache: Clearing cached data will force your app to retrieve the latest data directly from GOAZ servers.
    1. On Android, goto Settings » Apps » Select "GOAZ - Discover your ideal tri" » click Storage » click "Clear Cache".
  4. Check GOAZ app permissions. If any of these permissions required to use your device's features are disenabled, GOAZ might not work.
  5. Uninstall and reinstall GOAZ. If nothing else has worked, completely uninstall GOAZ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GOAZ not working


2. Fix GOAZ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GOAZ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GOAZ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GOAZ may not be able to connect to the Internet when running in the background.

Reported Issues