Contact Discover Bruges Customer Service

Why should I report an Issue with Discover Bruges - Brugge Guide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Audio Guides and Maps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It felt almost like having an actual human guideGreat guide, sometimes it's even too long and detailed, but always interesting!It's a good app, but I really appreciated the fact that it doesn't ask for strange permissions, as many other shady apps do.brilliant app, I've used this for my 2day trip in the city.. works perfectly.

2. The city is small and the app is ideal for visiting by foot.Invaluable guide, especially with the GPS and the fact that it works offline (inside a lot of old buildings there is internet nor wifi).

3. Better than other guides that try to do too many things and end up being complex and slow to useReally interesting guides, I loved how it told about all the little curiosities and legends.

4. The narrator is very clearly spoken but could do with an option of speeding up.Really practical, it worked really well with the connection not working.

5. Lots of buildings in the center I found had no info which was a shame.

6. Great app and well executed but heavily focused on churches.

7. Also playback speed control would be great.

8. 5 stars fully deserved!Simple and easy to use, straight to the point.

1. Fix Discover Bruges Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Discover Bruges: Restarting the app will resolve most errors.
2. Update the Discover Bruges App. Here is how:
   1. On Android goto PlayStore » Search for "Discover Bruges" » Open Discover Bruges - Brugge Guide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Discover Bruges » click "UPDATE".
3. Clear Discover Bruges - Brugge Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Discover Bruges servers.
   1. On Android, goto Settings » Apps » Select "Discover Bruges - Brugge Guide" » click Storage » click "Clear Cache".
4. Check Discover Bruges app permissions. If any of these permissions required to use your device's features are disenabled, Discover Bruges might not work.
5. Uninstall and reinstall Discover Bruges. If nothing else has worked, completely uninstall Discover Bruges then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Discover Bruges not working

2. Fix Discover Bruges Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Discover Bruges be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Discover Bruges not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Discover Bruges may not be able to connect to the Internet when running in the background.