Contact Bounce Customer Service

Why should I report an Issue with Bounce: Luggage Storage Nearby?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bounce Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We're here to keep your stuff safe so you're free for your next adventure. - Our network is powered by 10,000+ trusted partners in 2,500+ cities. - Whether you're on vacation, on a work trip, or staying local, make the most of any place without worrying about your stuff. - Find and book a convenient bag storage spot in 2 minutes. - Seamless QR-code system makes drop-off and pick-up fast and secure. - Share your booking details with friends or save them for offline access. - Pay an affordable daily price for storage instead of by the hour. - Cancel your booking for free before your drop-off time. - Easily add bags, change your booking time, or cancel right from the app. - Our trusted partners keep your stuff safe in secure areas of their business. - Our partners are real people who keep an eye on your things. - In the unlikely event of theft, loss, or damage, your things are covered up to $10,000. - Our dedicated luggage storage support team is always available to help, including nights and weekends. - Easily contact our support team or Bounce partner in the app. - No matter the question or concern, we're here to help.

2. Make your journey lighter with Bounce, the #1 global luggage storage network.

3. Bounce is the luggage storage network that's everywhere you are, whether you're around the globe or around the corner.

4. Show your booking confirmation to the Bounce Partner and drop off your bags.

5. Download the app and choose a convenient luggage storage location.

6. Make the most of your day, then show your confirmation to pick up your stuff.

1. This is so handy for travel when you don't have the same hotel multiple days in a row or your hotel is far away from where you're landing and want to explore! When I was in Florence, other baggage drops were starting at €4,50 for an hour and we're close to €8 for 3, this is just a set price for the entire day and it's so helpful!It's a wonderful convenient service if the place that's hosting the luggage holding knows what they're doing and keeps word to the hours they're supposed to be open.

2. Change the parameters of time and this would be ideal.I used the service once in Milan and it was good..okay...the second time I booked a place close to my hotel..and when I got there, the surprise! It was a car repair shop with no doors, everything open, zero security, and the guy who was supposed to carry my luggage said there was never a bag missing... I got my bag back and canceled my reservation with Bounce.

3. Really convenient when hotel, or your place is not available in your travel logistics, even when you're passing through on layovers and want to explore a city a few hours.I had a great and stress free experience with this small business, NYC Racquet Sports.

4. Perfect location.This was a great find to be able to leave a bag with a place that was designated that would be taken care of your bag and you would be able to retrieve it 10 days later and everything worked out.

5. I had to look for another place to leave my suitcase, so embarrassing and unnecessary... until now, I can't believe this happened!This was a life saver in cannes! It allowed my daughter and i to explore the town another half day! What a perfect opportunity! We also found one close to our place and it was on the way to the train station.

6. Our only issue was that the storage place limited you to only 3 days and they wanted you to personally come check your luggage back in with them every 3 days.

7. Second booking location was just great.If are not signed up and reserve a place, and you close the application, it doesn't store the reservation.

8. Thanks Bounce.The app is good, easy to use and everything but... I wanted to store my luggage for 3 day and they said it gonna cost around 50$ but they deducted 80$ on my credit card.

9. At the end, I got a refund of 75$ on my credit card.So nice to be able to leave our luggage that we didn't need for our Alaskan land tour.

10. I spoke with Kim at Bounce regarding this issue and she took it upon herself to make sure our luggage got rechecked in every 3 days.

11. I did have an issue at the first booking location to the point that I had to find another one, but was helped out by customer service.

1. Fix Bounce Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bounce: Restarting the app will resolve most errors.
2. Update the Bounce App. Here is how:
   1. On Android goto PlayStore » Search for "Bounce" » Open Bounce: Luggage Storage Nearby » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bounce » click "UPDATE".
3. Clear Bounce: Luggage Storage Nearby app cache: Clearing cached data will force your app to retrieve the latest data directly from Bounce servers.
   1. On Android, goto Settings » Apps » Select "Bounce: Luggage Storage Nearby" » click Storage » click "Clear Cache".
4. Check Bounce app permissions. If any of these permissions required to use your device's features are disenabled, Bounce might not work.
5. Uninstall and reinstall Bounce. If nothing else has worked, completely uninstall Bounce then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bounce not working

2. Fix Bounce Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bounce be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bounce not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bounce may not be able to connect to the Internet when running in the background.