Contact The National Customer Service

Why should I report an Issue with The National - UAE, World News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The National to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our award-winning journalism covers a wide variety of topics including breaking news and analysis, business, politics, travel, sport, opinion, health, art, lifestyle and much more.

2. Free to download, The National app provides you with quality journalism via two dedicated editions – UAE and International - giving you greater choice and accessibility in finding the news that matters most.

3. The National app brings you top stories and breaking news from the UAE, Middle East and around the world.

4. You can also easily share articles, photos and videos with your family and friends on your preferred social platform.

1. People don't like giving location detailsUseless not workingAfter the recent changes to the UI/UEX, the app started to drain data like crazy (2.33GB used and I'm not even listening to pod casts or watching videos) please fix thisYou can read only headline and the detailed news never gets opened .

2. Or he should use it himself daily to realize all the shortcomings of his work.Easy and rapid access to all types world affairs .Highly recommendedI really like this app but since you introduced the location required to read anything I now use the web version.

3. Overall nowhere near as good as a proper journalism source, but still better than all other Gulf-based news.Faulty app, slows down cellsWhen going back from an article, the app should not return to the top of the articles.

4. Don't know why it is sucking all the power of phone.Endless Repetition Of The Same Stories! At first it looks like there are many articles, however as you scroll down you find that there are actually only several but that they just keep repeating further down.

5. The quality of the writing is often poor as well: grammatical errors, bad or incorrect use of idioms (and this is when the article is supposedly credited to native English-speakers).

6. I tried several times tapping on the headlines to read the story but couldn't open it.

7. The app is not light and consuming more data and no output .Now again when I swipe back to where I left it takes me to the top of the page.

8. Also, no night mode Edit - I see you have replied saying issue is fixed, it's not.

9. Stay fixed till the place the user has scrolled.

10. Only sometimes it remembers scroll location.

11. Does not response to touch.

1. Fix The National Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The National: Restarting the app will resolve most errors.
2. Update the The National App. Here is how:
   1. On Android goto PlayStore » Search for "The National" » Open The National - UAE, World News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The National » click "UPDATE".
3. Clear The National - UAE, World News app cache: Clearing cached data will force your app to retrieve the latest data directly from The National servers.
   1. On Android, goto Settings » Apps » Select "The National - UAE, World News" » click Storage » click "Clear Cache".
4. Check The National app permissions. If any of these permissions required to use your device's features are disenabled, The National might not work.
5. Uninstall and reinstall The National. If nothing else has worked, completely uninstall The National then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The National not working

2. Fix The National Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The National be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The National not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The National may not be able to connect to the Internet when running in the background.