Contact Courrier international Customer Service

Why should I report an Issue with Courrier international?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Courrier international to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thank you for your help.App does not remember my account and even if I'm logged in doesn't show the premium content.

2. Missing the more detailed articles of the paperback in an electronic readable way (optimised for mobile, iPad)The app does not remember my account.

3. I have to log out and log back in every time I launch the app in order for my account to be recognised and premium content unlocked.

4. The app doesn't recognize my subscription as I cannot log using my Google account.

5. I'll change my rating once this will be fixed but for now, I cannot use my subscription at all (as Google login not working on the website as well).

6. I reinstalled the app and now it is updated with the latest news dated..... November 2021 !? It may be interesting to read the old articles but I would prefer fresh news please.

7. Glad to find the 'reveil' in one of the tab, though I preferred the previous layout but as long as the info is there, that's what is most important!Logged out every period of time, probably expiration of JWT.

8. I cannot access access premium content.

9. Annoying advertisement for a discounted subscription every time I open the app while I already have a subscription.

10. Thanks for the improvementThe recent revamp of the UI was more than welcome ! It is more intuitive and ergonomic to use, I love it 🙂👍Extremely disappointing.

11. Constant need to log out and in again to see the premium content.

1. Fix Courrier international Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Courrier international: Restarting the app will resolve most errors.
2. Update the Courrier international App. Here is how:
   1. On Android goto PlayStore » Search for "Courrier international" » Open Courrier international » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Courrier international » click "UPDATE".
3. Clear Courrier international app cache: Clearing cached data will force your app to retrieve the latest data directly from Courrier international servers.
   1. On Android, goto Settings » Apps » Select "Courrier international" » click Storage » click "Clear Cache".
4. Check Courrier international app permissions. If any of these permissions required to use your device's features are disenabled, Courrier international might not work.
5. Uninstall and reinstall Courrier international. If nothing else has worked, completely uninstall Courrier international then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Courrier international not working

2. Fix Courrier international Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Courrier international be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Courrier international not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Courrier international may not be able to connect to the Internet when running in the background.