Contact Backing Tracks Guitar Jam Pro Customer Service

Why should I report an Issue with Backing Tracks Guitar Jam Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Super Ear Soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Seems like a great app when it does work though.I bought the app and all the packs I downloaded all of them but when I go to play a track 1 track will play then after that no more tracks are able to play an error comes on the screen something about bass error I tried closing the app out clearing the cache and then going into the app again to see if it works and 1 out of ten times I have tried it it worked again but only to play 1 track and then it errors out again.

2. Chord and scale libraries and the ability to record over tracks makes this well worth a try.I bought the pro version through the free version and none of the new features worked.

3. I emailed support wanting full refund 24 hrs and counting no response.I paid for the regular version and it didn't open up the options available.

4. When there is a working version I will gladly pay for it because it has potential to be a great appI purchased the Pro version and ALL the music packs.

5. But still seems like the download favourite tracks doesn't work or if it does work the download progress is not clear and does not notify if it is in progress or if it is done.

6. I don't think I'll get bored with the base tracks, but the add-on packs look nice too.Hey im kind of new with guitar, but i use this guitar jam a lot.

7. Ill chamge review back to 5 star once issues are resolved.Great app, I'm able to play this through my amp and jam along.

8. Damn fine app! It's great to have something that can give me a realistic backing track to solo/improvise over - and especially download them so that I can have fun when I don't have access to the web.

9. Great app with technical issues if you buy all the song packs and pro.

10. I was told there was a bug that would be fixed and was talked into paying for the pro version and it would work.

11. I recently had to uninstall and reinstall this and other apps and now cannot seem to restore my music packs.

1. Fix Backing Tracks Guitar Jam Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Backing Tracks Guitar Jam Pro: Restarting the app will resolve most errors.
2. Update the Backing Tracks Guitar Jam Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Backing Tracks Guitar Jam Pro" » Open Backing Tracks Guitar Jam Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Backing Tracks Guitar Jam Pro » click "UPDATE".
3. Clear Backing Tracks Guitar Jam Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Backing Tracks Guitar Jam Pro servers.
   1. On Android, goto Settings » Apps » Select "Backing Tracks Guitar Jam Pro" » click Storage » click "Clear Cache".
4. Check Backing Tracks Guitar Jam Pro app permissions. If any of these permissions required to use your device's features are disenabled, Backing Tracks Guitar Jam Pro might not work.
5. Uninstall and reinstall Backing Tracks Guitar Jam Pro. If nothing else has worked, completely uninstall Backing Tracks Guitar Jam Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Backing Tracks Guitar Jam Pro not working

2. Fix Backing Tracks Guitar Jam Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Backing Tracks Guitar Jam Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Backing Tracks Guitar Jam Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Backing Tracks Guitar Jam Pro may not be able to connect to the Internet when running in the background.