Contact Backing Track Player Customer Service

Why should I report an Issue with Backing Track Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Minuseno to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Especially with a notes option for chords, cues, or lyrics.If you've used stage traxx on an apple device you'll be in fairly familiar territory, the app works well and is aimed at playing your music of your device as a backing track which is perfect for gigging musicians.

2. I really wish these bugs would be sorted once and for all as it has been a great app until then.This would have 5 stars because its perfect for what i need! But the lyrics feature which I thought is great, is really frustrating! I've just spent 2 hours loading lyrics into it, then they disappeared, now the buttons don't work.

3. This app takes a bit of time to set up the lyrics if you want them to show at different times through the song (so in effect like scrolling lyrics) or to add hints for instrumentals/solos etc but once it is done it is a great app.

4. Hope it happens soon! Fingers crossed.This was the king of the android backing track players until it erased all lyrics and wouldn't save when replaced.

5. I'm really disappointed as I was really impressed with it but now I don't think I can trust using it for live performances..if this feature could be fixed and it works reliably then I would 100% give it 5 stars and even for the price its perfect.I had been using another app for close to 3 years.

6. Very good.As a musician I needed an app that would not only play my backing tracks but allow me to see the lyrics as the song progresses.

7. The feature to set and remember individual track volume is great, but feedback on the slider would be a useful addition.

8. After playing few songs using the app it stops responding, (Play button) won't work (Next) won't work When i restart the tab it works fine just for 2 or 3 songs.

9. a) Playlists are constantly not playable 'Error Parse' etc b) Sometimes lyrics save but most of the time they don't Error Parse' etc.

10. I also had glitches twice in one night while performing live it got stuck on a track and wouldn't move to the next track.

11. Huge opportunity performing at a festival and had to be taken off stage because it wouldn't play my set list.

1. Fix Backing Track Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Backing Track Player: Restarting the app will resolve most errors.
2. Update the Backing Track Player App. Here is how:
   1. On Android goto PlayStore » Search for "Backing Track Player" » Open Backing Track Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Backing Track Player » click "UPDATE".
3. Clear Backing Track Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Backing Track Player servers.
   1. On Android, goto Settings » Apps » Select "Backing Track Player" » click Storage » click "Clear Cache".
4. Check Backing Track Player app permissions. If any of these permissions required to use your device's features are disenabled, Backing Track Player might not work.
5. Uninstall and reinstall Backing Track Player. If nothing else has worked, completely uninstall Backing Track Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Backing Track Player not working

2. Fix Backing Track Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Backing Track Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Backing Track Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Backing Track Player may not be able to connect to the Internet when running in the background.