Contact Mopar EVTS Customer Service

Why should I report an Issue with Mopar EVTS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FCA US LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I paid 800 for There tracking system On one of my vehicles and its not Live tracking as Advertised Layout of app is very Poor Very laggy when it uploads location of vehicle I would not recommend this product I would recommend free Life 360 For tracking very accurate, live & best of all its freeThis worked when I first got it right after purchasing my car.

2. Too bad I can't rate it below one star.The app work great in the beginning...now when I access it, it just stays on the main screen...I have uninstalled and reinstalled the app and still experiencing the same issue please fix this issueVery seldom can I actually get it to work properly.

3. Haven't been able to use it for months, but now that I no longer live in a gated area I need it more than ever and can't login.

4. App isnt tracking vehicle location anymore.

5. However, after the latest Samsung update, the app opens & stays on the logo screen without ever moving on the map feature.

6. It needs fixed ASAP.Purchased my vehicle in Canada 🇨🇦 and it tells me that the app is not available in my country.

7. Should have spent the money on a good aftermarket alarm and tracker.Update needed.

8. My notifications still work, but I really need access to the map feature.

9. Love my vehicle like too be able to check on it, but no app.

10. Today (day 4) I go back to check and see if the app is tracking currently, and nothing.

11. The app is up to date, so I am not sure what is wrong.Junk you would think with a big company like mopar they would have a very detailed & up-to-date app.

1. Fix Mopar EVTS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mopar EVTS: Restarting the app will resolve most errors.
2. Update the Mopar EVTS App. Here is how:
   1. On Android goto PlayStore » Search for "Mopar EVTS" » Open Mopar EVTS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mopar EVTS » click "UPDATE".
3. Clear Mopar EVTS app cache: Clearing cached data will force your app to retrieve the latest data directly from Mopar EVTS servers.
   1. On Android, goto Settings » Apps » Select "Mopar EVTS" » click Storage » click "Clear Cache".
4. Check Mopar EVTS app permissions. If any of these permissions required to use your device's features are disenabled, Mopar EVTS might not work.
5. Uninstall and reinstall Mopar EVTS. If nothing else has worked, completely uninstall Mopar EVTS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mopar EVTS not working

2. Fix Mopar EVTS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mopar EVTS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mopar EVTS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mopar EVTS may not be able to connect to the Internet when running in the background.