Published by Stretchit, Inc. on Aug 15, 2024

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Why should I report an Issue with STRETCHIT: Stretching Mobility?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Stretchit, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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STRETCHIT Customer Insights

1. It also cost $160 per year, which if I were more slender and flexible would be worth it.Hi hiiiii 💜 I LOOOOVE StretchIt, have been using it for years, and recommend it to everyone! I am a competitive pole dancer and we are always looking for new programs for stretching.

2. STRETCHIT is so easy and amazing I'm getting back to myself and it feels fantastic! My sister has not ever been flexible, she would often cramp up if she tried to stretch with me.

3. But you have to be consistent with the workouts to see the results! The instructors offer variations in your program if you are not at a level of progression yet which I think is great! I chose the intermediate program and I agree it is challenging but satisfying! I am keeping the app.

4. She takes a long time to explain the pose and by the time she starts counting reps I've already done a lot or held the pose for longer, which makes me get tired sooner.

5. Especially when I'm trying to stretch post workout and have limited time in the gym.Paid for this subscription for a few months.

6. This app however addresses the full body and strengthening required, and it's been showing improvement not just in splits but helping my back spasms and body stiffness.

7. This year I wanted to work on consistency with stretches, workouts & training on my own time.

8. I also have loved watching the content grow over the years! Thank you for an amazing program!This app is helping me to stretch in ways that I've never stretched before.

9. I've used this app since 2016 on and off and the classes with this girl have been in the app since that time.

10. I timed some of the videos and some took 7 minutes to load, 1 time it took 10 min.

11. She sometimes takes a long time to start the next exercise which makes the class less fluid.

Steps to Troubleshoot & Fix STRETCHIT Issues

1. Fix STRETCHIT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart STRETCHIT: Restarting the app will resolve most errors.
  2. Update the STRETCHIT App. Here is how:
    1. On Android goto PlayStore » Search for "STRETCHIT" » Open STRETCHIT: Stretching Mobility » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for STRETCHIT » click "UPDATE".
  3. Clear STRETCHIT: Stretching Mobility app cache: Clearing cached data will force your app to retrieve the latest data directly from STRETCHIT servers.
    1. On Android, goto Settings » Apps » Select "STRETCHIT: Stretching Mobility" » click Storage » click "Clear Cache".
  4. Check STRETCHIT app permissions. If any of these permissions required to use your device's features are disenabled, STRETCHIT might not work.
  5. Uninstall and reinstall STRETCHIT. If nothing else has worked, completely uninstall STRETCHIT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing STRETCHIT not working


2. Fix STRETCHIT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make STRETCHIT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to STRETCHIT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, STRETCHIT may not be able to connect to the Internet when running in the background.

Reported Issues