Published by Strawberrynet on Sep 30, 2024

Report an issue with Strawberrynet Beauty Shopping.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Strawberrynet Beauty Shopping?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Strawberrynet to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Strawberrynet Beauty Shopping image 1 contact Strawberrynet Beauty Shopping image 2

About Strawberrynet Beauty Shopping

1. To make sure you don’t miss any things, just keep your Updates turned on! - New menu buttons to facilitate users click, purchase and check out! - Prominent entry points of categories for users to pick the best-fit items!

2. With new & refreshed functions and features, our App will surely make you enjoy your beauty shopping in a much more user-friendly and convenient way!

3. Strawberrynet features over 800+ beauty brands, 33,000 products plus unlimited offers!

4. Enjoy a smooth, effortless & more optimized shopping experience on our app, which supports 31 languages and 56 currencies.

5. We also offer free worldwide shipping and live customer care to handle all your inquiries.

6. Download our newly revamped App to enter the world of discounted beauty at your fingertips!

7. If you want to reach our customer service for further inquiries, please reach us at info@strawberrynet. com.

8. Looking for the Best Beauty Deals?

9. Let’s start your shopping journey on our new App!

Strawberrynet Beauty Shopping Customer Insights

1. I hope you can fix your app and add back the wishlist tab! Also your app is slow!Always slow response, can't make payment becoz of missing city input, but no way to input anything, it's ridiculous!!Super easy to use and fab exclusive offers! I’ve shopped on their website for years but recently, they updated the app & so far, the experience has been great while using the app! It’s got a great layout and interface, so it’s super easy to use! Also, their exclusive offers are fantastic!! I’ve saved so much money due to their app notifications!The app stopped working ages ago.

2. But I don't seem to find a way to make one as default or even delete a saved (now unwanted) address.Very slow loading speed, unstable interface.App seems to have gone downhill since I last used it .... Lags when loading and now errors when you try to checkout (last time it duplicated my orders) ... Aren't you an ecommerce business? What's the point of having a business if your customers can't actually purchase anythingThe app is super slow.

3. Other sites have been getting my business because of this.When I click on the main categories on the left hand side Menu, (e.g. 'Skincare') a list of brands will appear instead of all available skincare products.

4. When you put on a category, aren't you supposed to use it as a filter?? I prefer to browse all products under a category rather than pick on a brand one by one.

5. The website is much more easier to navigate and the functions are better.I just placed an order with my expired address.

6. May be the glitch is making them extra money 🤣Your latest update is so bad.

7. The worst part it I have to change location every time I login and you cannot save your location manually.

8. My 10% tier member discount randomly disappear and reappear and disappear again when i added products in cart.

9. The latest update of app and website is horrible.

10. The app does not scroll back enough to show my shipping and billing address when I select delivery method.

11. May be the new update wants me to pay full price? It seems that strawberrynet is not doing anything about this.

Steps to Troubleshoot & Fix Strawberrynet Beauty Shopping Issues

1. Fix Strawberrynet Beauty Shopping Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Strawberrynet Beauty Shopping: Restarting the app will resolve most errors.
  2. Update the Strawberrynet Beauty Shopping App. Here is how:
    1. On Android goto PlayStore » Search for "Strawberrynet Beauty Shopping" » Open Strawberrynet Beauty Shopping » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Strawberrynet Beauty Shopping » click "UPDATE".
  3. Clear Strawberrynet Beauty Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Strawberrynet Beauty Shopping servers.
    1. On Android, goto Settings » Apps » Select "Strawberrynet Beauty Shopping" » click Storage » click "Clear Cache".
  4. Check Strawberrynet Beauty Shopping app permissions. If any of these permissions required to use your device's features are disenabled, Strawberrynet Beauty Shopping might not work.
  5. Uninstall and reinstall Strawberrynet Beauty Shopping. If nothing else has worked, completely uninstall Strawberrynet Beauty Shopping then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Strawberrynet Beauty Shopping not working


2. Fix Strawberrynet Beauty Shopping Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Strawberrynet Beauty Shopping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Strawberrynet Beauty Shopping not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Strawberrynet Beauty Shopping may not be able to connect to the Internet when running in the background.

Reported Issues